TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and ComponentsWasher Operation
NoisyWasher won?t run, fill, rinse or agitate; washer stops
Is the load balanced and the washer level? The wash load
should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts WARNING
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These
are normal washer noises.Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Leaking
Do not remove ground prong.
Check the following:
Are the fill hoses tight? Do not use an adapter.
Are the fill hose washers properly seated? Do not use an extension cord.
Is the drain hose clamp properly installed? See the Installation Failure to follow these instructions can result in death,
Instructions.fire, or electrical shock.
Is the sink or drain clogged? Sink and standpipe must be
able to handle 17 gal. (64 L) of water per minute.Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Is water deflecting off the tub ring or the load? Center the
tub before starting the washer. The wash load should be Are you using an extension cord? Do not use an extension
balanced and not overloaded. The fill or spray rinses can cord.
deflect off the load. The washer must be level. The front feet
should be properly installed and the nuts tightened. Reset the Is the indicator on the Timer knob properly lined up with a
cycle? Turn the Timer knob to the right slightly and pull to
rear leveling legs (if needed). See the Installation Instructions.start.
Check household plumbing for leaks.
Are the water inlet valve screens clogged? Turn off the
water and remove inlet hoses from the washer. Remove any
Basket crookedaccumulated film or particles. Reinstall hoses, turn on water
and check for leaks.
Was the washer basket pulled forward during loading? Are both the hot and cold water faucets turned on? Turn
Push the basket to the center before starting wash.
on the water.
Is the load balanced and the washer level? The wash load Is the water inlet hose kinked? Straighten the hoses.
should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts Does the water level seem too low, or does the washer
tightened. Reset the rear leveling legs (if needed). See the appear to not fill completely? The top of the agitator is much
Installation Instructions. higher than the highest water level. This is normal and
The washer basket moves while washing. This is normal.necessary for clothes to move freely.
Has a household fuse blown, or has a circuit breaker
Agitator operationtripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
The top of the agitator is loose, or moves in only one Is the washer in a normal pause in the cycle? The washer
direction. This is normal.pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
Dispensers clogged or bleach leaking
Is the washer overloaded? Wash smaller loads.
Did you follow the manufacturer?s directions when adding
detergent and fabric softener to the dispensers (on some Is the lid open? The lid must be closed during operation.
models)? Measure detergent and fabric softener. Slowly pour Washer will not agitate or spin with the lid open.
into the dispensers. Wipe up all spills. Dilute fabric softener in
the fabric softener dispenser.Washer won?t drain or spin
Did you put powdered or color-safe bleach in the liquid
Is the drain hose clogged, or the end of the drain hose
chlorine bleach dispenser (on some models)? Add more than 96" (244 cm) above the floor? See the Installation
powdered or liquid color-safe bleach directly to the basket. Do Instructions for proper installation of drain hose.
not use the chlorine bleach dispenser for color-safe bleach.
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ACEC
