Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
ASSISTANCE OR SERVICE
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?Before calling for assistance or service, please check
If safe for the load, use warm or hot wash water. Use cold ?Troubleshooting.? It may save you the cost of a service call. If
rinse water.you still need help, contact the dealer from whom you purchased
the washer, or a Whirlpool designated service company.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected When calling, please know the purchase date and the complete
to the right faucets. See the Installation Instructions.model and serial number of your appliance. This information will
help us to better respond to your request.
Load is tangled or twisted
If you need replacement parts
Did you overload the washer?If you need to order replacement parts, we recommend that you
?
The wash load must be balanced and not overloaded. Loads only use FSP factory specified parts. These parts will fit right
should move freely during washing.and work right because they are made with the same precision
?
used to build every new WHIRLPOOL appliance.
Did you wrap items around the agitator?
To locate FSP replacement parts in your area:
Drop items loosely into the washer. Do not wrap items around
the agitator.Contact the dealer from whom you purchased the washer, or
a Whirlpool designated service company.
Gray whites, dingy colors
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Hot water should
be at least 111°F (44°C) to clean heavy or greasy soils.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Garment damage
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Did you follow the manufacturer?s care label instructions?
11 |
ACEC
