Before You Call for Service
Check these points if:Oven did not clean properly.Y Check instructions for preheating, rack
position and oven temperature.
Y Longer cleaning time may be needed.
The oven fails to operate.Y Excessive spillovers, especially sugary
Baking results differ from
Y Check for a blown fuse or a tripped circuitand/or acidic foods, were not removed
previous oven.
breaker.prior to the self-clean cycle.
Y Oven thermostat calibration may differ
Y Check if oven is properly connected tobetween old and new ovens. Follow recipe
Foods do not broil properly.
electric outlet.and use the directions in this guide before
Y Check rack position. (See page 7.)
Y The controls may have been set incor-calling for service since the calibration on
rectly.Y Voltage into house may be low.the previous oven may have drifted to a
too high or too low setting. (See page 5 for
Y Broil element was not preheated.
Oven Temperature Adjustment.)
Clock, indicator words, and/or
Y Oven door was closed during broiling.
lights operate but oven does
Leave the door open to the first stop posi-
not heat.A fan sound can be heard.
tion (about 4").
Y Clock controls may be set for a delayedY This is normal. The fan will automatically
bake function.shut off when the oven is cooled.
Baked food is burned or too
Y The Control Lock may have been set. (Seebrown on top.
page 3)The cooling fan continues to
Y Food may be positioned incorrectly inoperate after the oven has
oven. (See OCooking Made Simple� book-been turned off.
The oven light and/or clocklet.)
does not functionY This is the cooling fan and is normal. The
Y Oven not preheated properly.fan will continue to run after use until the
Y The light bulb is loose or defective.oven cools.
Y The oven light does not work during self-Foods bake unevenly.
cleaning process.
Y The oven may be installed improperly.Fault codes.
Y The clock display may have been can-Y Check the oven rack with a level.Y Fault codes are shown in the display as
celled.
OF� and a number. If a fault code appears
Y Stagger pans, do not allow pans to touchin the display and beeps sound, press the
There is a strong odor or lighteach other or oven wall.OVEN CANCEL pad. If the fault code
smoke when oven is turnedY Check instructions for suggested place-and beeps continue, disconnect power to
on.ment of pans on oven rack. (See OCook-the wall oven. Wait a few minutes, then
ing Made Simple� booklet.)reconnect power. If fault code and beeps
Y This is normal for a new wall oven andstill continue, disconnect power to the
will disappear after a few uses. Initiating
appliance and call an authorized servicer.
a clean cycle will Oburn off� the odorsOven door will not unlock.
more quickly.Y Oven may not have cooled to safe tem-Y If the oven is heavily soiled, excessive
flare-ups may result in a fault code dur-
Y Turning on a ventilation fan will helpperature after self-cleaning process.
ing a clean cycle. Press OVEN CANCEL
remove the smoke and/or odor.
pad and allow the oven to cool com-
Oven baking results less than
Y Excessive food soils on the oven bottom.pletely, wipe out excess soil and reset the
Use a self-clean cycle.expected.clean cycle. If the fault code and beeps still
Y The pans being used may not be of thecontinue, disconnect power to the appli-
ance and call an authorized servicer.
Oven will not self-clean.size or material recommended for best
results. (See OCooking Made Simple�
Y Check to make sure the cycle is not set for
booklet.)
a delayed start. See pages 9-10.
Y There may not be sufficient room around
Y Check if door is closed.
sides of the pans for proper air circulation
in the oven.
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