If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance... 2. If you need assistance*...
Performance problems often result from little things Call Whirlpool COOL-LINE@ service assistance
you can find and fix yourself without tools of any telephone number. Dial free from anywhere in
kind. the U.S.:
1-800-253-l 301
Air conditioner won?t run:
and talk with one of our trained consultants. The
l Is unit plugged into a live circuit with proper consultant can instruct you in how to obtain
voltage? satisfactory operation from your appliance or, if
l Is switch turned on? service is necessary, recommend a qualified
service company in your area.
l Is thermostat set correctly?
l Have you checked your home?s main fuses or If you prefer, write to:
circuit breaker box? Mr. Donald Skinner
l Has the time-delay fuse blown or circuit breaker Director of Consumer Relations
tripped? Whirlpool Corporation
l Has the local power failed? 2000 M-63
Benton Harbor, Ml 49022
Unit blows fuses or trips circuit breaker:
Please include a daytime phone number in your
l Are time-delay fuses being used?
correspondence.
l Is an extension cord being used? (Do not use
an extension cord to run your air condi-
3. If you need service*...
tioner.)
Whirlpool has a nationwide
l Are you waiting three minutes after turning
network of authorized
cooling circuit off before trying to restart unit?
?$1 ,&L WhirlpoolSM service compa-
Unit turns on and off, or does not cool room: nies. Whirlpool service
w
l Is filter clean? technicians are trained to
fulfill the product warranty and provide after-
l Are coils clean (both evaporator [inside] and
warranty service, anywhere in the United States.
condenser [outside])?
To locate the authorized Whirlpool service
l Is there excessive moisture or heat (open vessel
company in your area, call our COOL-LINE@
cooking, showers, etc.)?
service assistance telephone number (see Step 2)
l Try setting fan to higher speed.
or look in your telephone directory Yellow Pages
l Try setting thermostat to a cooler setting. under:
Operating sounds: APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR-SERVICE & REPAIR MAJOR - REPAIRING & PARTS
When your room air conditioner is operating OR
normally, you will hear sounds such as: WASHING MACHINES, DRYERS
(L IRONERS - SERVICING
l Droplets of water hitting the condenser, causing
WHIRLPOOL APPLIANCES
a ?pinging? or ?clicking? sound. Water droplets
AUTHORIZED WHIRLPOOL SERVICE
help to cool the condenser.
SERVICE COMPANIES
l Air movement from the fan, especially on high XM SERVICE CO
123 Maple 999.9999
fan speed setting.
l Clicks from the thermostat cycle.
Sounds also may be caused by house construc-
tion - such as vibration of the unit due to wall
construction or unsteady window mounting area. |
ACEC
