Before Calling For Service
Refrigerator does not operate.
??
Garden Fresh crispers or Chiller Fresh system does
? Confirm freezer control is on.
not close freely. (some models)
? Confirm refrigerator is plugged in.
? Check for a package which may prevent drawer
? Check fuse or circuit breaker. Plug in another item at
from closing properly.
that wall outlet.
? Confirm drawer is in proper position.
? Wait 40 minutes to see if refrigerator restarts. If
? Clean drawer channels with warm, soapy water.
freezer control is on, lights work but 2 fans and
Rinse and dry thoroughly.
compressor are not operating, refrigerator may be in
? Apply a thin layer of petroleum jelly to drawer
defrost cycle.
channels.
Refrigerator still won?t operate.? Confirm refrigerator is level.
? Unplug refrigerator. Transfer food to another unit
Refrigerator has an odor.
or place dry ice in freezer section to preserve food.
? See ?Odor Removal? instructions in ?Care and
Warranty does not cover food loss. Check warranty
Cleaning? section.
certificate for specific coverage.
? Call 1-800-628-5782 inside U.S.A. and 1-319-622-Refrigerator makes unfamiliar sounds or seems too loud.
5511 outside U.S.A. to locate an authorized Amana
? It may be normal. See ?Normal Operating Sounds?
technician.section.
Food temperature appears too warm.Ice cubes have an odor.
? See above sections.
? See ?Odor Removal? instructions in ?Care and
? Allow time for recently added warm food to reachCleaning? section.
refrigerator or freezer temperature.? Discard ice and clean ice bucket or trays more
? Check gaskets for proper seal.
frequently. Ice cubes are porous and absorb odors
? Clean condenser coils.easily.
? Adjust refrigerator and/or freezer control.
Ice cubes stick together or ?shrink?.
Chiller fresh system temperature is too warm.? Empty ice cube bucket or trays more frequently. If
used infrequently, ice cubes may stick together or
? Slide control to colder setting.
? Adjust freezer control to colder setting.shrink.
Food temperature is too cold.
? Clean condenser coils.
? Adjust refrigerator control.
? Adjust freezer control to warmer setting. Allow several
hours for temperature to adjust.
Refrigerator runs too frequently.
? It may be normal to maintain constant temperature.
? Doors may have been opened frequently or for an
extended period of time.
? Allow time for recently added warm food to reach
refrigerator or freezer temperature.
? Clean condenser coils.
? Adjust freezer control.
? Check gaskets for proper seal.
Water droplets form on inside of refrigerator.
? It is normal during high humidity periods or if doors
have been opened frequently.
Water droplets form on outside of refrigerator.
? Check door gaskets for proper seal.
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ACEC
