TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Odor in the dishwasher
Dishwasher is not operating properly
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Dishwasher does not run or stops during a cycle
Is the Start/Resume indicator flashing? Opening the door or Does the dishwasher have a new plastic smell? Run a vinegar
interrupting the power stopped the cycle. Close the door and rinse as described in ?Spotting and filming on dishes? later in
press START/RESUME.this Troubleshooting guide.
Condensation on the kitchen counter (built-in models)
Does the Start/Resume indicator flash 3 times when you
press START/RESUME? The dishwasher is waiting for you to Is the dishwasher aligned with the countertop? Moisture from
open the door after the last cycle. Open and close the door, the vent in the dishwasher console can form on the counter.
then press START/RESUME.Refer to the Installation Instructions for more information.
Is the door closed tightly and latched?
(NOTE: On models with a dual-digit display, the control Dishes are not completely clean
displays ?- -? during a cycle if it believes the door is not
latched.)Food soil left on the dishes
Is the right cycle selected? Refer to the ?Cycle Selection Is the dishwasher loaded correctly? Refer to the ?Dishwasher
Charts.?Loading? section.
Is the water temperature too low? For best dishwashing
Is there power to the dishwasher? Has a household fuse results, water should be 120°F (49°C) as it enters the
blown, or has a circuit breaker tripped?dishwasher. Refer to the ?Dishwasher Efficiency
Has the motor stopped due to an overload? The motor Tips? section.
automatically resets itself within a few minutes. If it does not
Did you use the correct amount of fresh detergent? Use
restart, call for service.recommended dishwasher detergents only. Refer to the
Is the water shutoff valve (if installed) turned on??Detergent Dispenser? section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
It is normal for certain cycles to repeatedly pause for several or hard water generally require extra detergent.
seconds during the main wash.
Clean light is flashingDo you have hard water? You may need to increase the
amount of detergent you are using. Refer to the ?Detergent
The dishwasher has malfunctioned. Call for service to check Dispenser? section. Also, you may need to switch to a
heater circuit.detergent with a phosphorus content of 8.7%.
Dishwasher will not fillIs detergent caked in dispenser? Use fresh detergent only. Do
Is the overfill protection float able to move up and down not allow detergent to sit for several hours in a wet dispenser.
freely? Press down to release.Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and
Dishwasher seems to run too longcans?
Is the water supplied to the dishwasher hot enough? The Is the home water pressure high enough for proper
dishwasher runs longer while heating water. Refer to the dishwasher filling? Home water pressure should be 20 to
?Dishwasher Efficiency Tips? section.120 psi (138 to 828 kPa) for proper dishwasher fill. A booster
A delay automatically occurs in some wash and rinse cycles pump on the water supply can be added if pressure is too
until the water reaches the proper temperature.low.
Water remains in the dishwasherAre high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended dishwasher
Is the cycle complete?detergents only.
Detergent remains in the covered section of the
dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
White residue on the front of the access panel
Was too much detergent used? Refer to the ?Detergent
Dispenser? section.
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
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