If you need service or assistance, we suggest
YOU follow these four stem:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from little Whirlpool has a
things you can find and fix yourself without tools nationwide net-
of any kind. work of franchised
TECH-CARE@ Serv-
If your dishwasher will not run, or stops during
ice Companies.
a cycle:
l Is the door tightly closed and securely TECH-CARE service
technicians are
latched?
trained to fulfill the
l Has the cycle been correctly set?
product warranty
l Is the water turned on? 1 FRANCHISED SERVICE
l Have you checked your home?s main fuses or ? and provide after-
warranty service,
circuit breaker box?
anywhere in the United States. To locate TECH-
l Is the dishwasher wired into a live circuit with
CARE service in your area, call our COOL-LINE
the proper voltage (undercounter models)?
service assistance telephone number (see Step
l If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
service. APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR- SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS
If your dishwasher seems to run too long: OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
l Are you using POTS & PANS Cycle or HI-TEMP FRANCHISED TECH.CARE SERVICE FRANCHISED TECH-CARE SERVICE
WASHING Option? The dishwasher may be SERVICE COMPANIES SERVICE COMPANIES
XYZ SERVICE CO XYZ SERVICE CO
waiting for the water to heat. 123 Maple.. 999.9999 123 Maple 999-9999
l Is your household water temperature set too OR
low? Low water temperature settings will WASHING MACHINES. DRYERS
L IRONERS- SERVICING
cause longer dishwasher operating times.
WHIRLPOOL APPLIANCES
If water remains in the dishwasher: FRANCHISED TECH-CARE SERVICE
l Has the cycle completed? SERVICE COMPANIES
XYZ SERVICE CO
l A small amount of remaining water is normal. 123 Mapie 999.9999
l Is drain air gap clogged?
If detergent remains in the covered detergent
4. If you have a problem*...
cup:
l Is the bottom rack in backwards? (The rack Call our COOL-LINE service assistance tele-
bumpers should be at the front.) phone number (see Step 2) and talk with one of
l Is the dishwasher detergent fresh? our Consultants, or if you prefer, write to:
l Is the cycle completed?
Mr. Robert Stanley
If you hear grinding, grating, crunching, buzz-
Division Vice President
ing sounds:
Whirlpool Corporation
l A hard object has probably entered the
2000 US-33, North
POWER CLEAN Module. The sound should
Benton Harbor, Ml 49022
stop when the object is ground up.
?If you must call or write, please provide: model
number, serial number, date of purchase, and a
2. If you need assistance*...
complete description of the problem. This infor-
Call Whirlpool COOL-LINE service as-
mation is needed in order to better respond to
sistance telephone number. Dial free from:
your request for assistance.
Continental U.S. . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243 FSP is a registered trademark
Alaska & Hawaii . . . . . . . . . (800) 253-1121 of Whirlpool Corporatron for
quality parts. look for this
and talk with one of our tralned Consultants. The
FSP symbol of quality whenever
Consultant can instruct you in how to obtain sat- you need a replacement part
isfactory operation from your appliance or, if @ for your Whirlpool appliance.
0
service is necessary, recommend a qualified FSP replacement parts
service company in your area. will fit right and work right, because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
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