If? you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... 3. Lf you need service*...
Performance problems often result from little Whirlpool has a
things you can find and fix yourself without tools nationwide net-
of any kind. work of franchised
If your dishwasher will not run, or stops during TECH-CARE ? Serv-
ice Companies.
a cycle:
TECH-CARE service
l Is the door tightly closed and securely
technicians are
latched?
trained to fulfill the
l Has the cycle been correctly set?
l Is the water turned on? product warranty
l Have you checked your home?s main fuses or and provide after-
circuit breaker box? warranty service,
l Is the dishwasher wired into a live circuit with anywhere in the United States. To locate TECH-
the proper voltage? CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step
l If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
service.
APPLIANCES HOUSEHOLD. ELECTRICAL APPLIANCES -
MAJOR SERVICE 6 REPAIR MAJOR - REPAIRING 6 PARTS
If your dishwasher seems to run too long:
OR
l Are you using POTS & PANS Cycle or HI-TEMP VvHlRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH~CARE SERVICE FRANCHISED TECH-CARE SERVICE
WASHING Option? The dishwasher may be
.\EKi?/f?l; ( O.Wf!-\.V/ES SERL?IC?E ~?OMPA.VIES
waiting for the water to heat. XYZ SERV;CE CO XYZ SERVICE CO
'23 Maple 999 9999 123 Maple 999.9999
l Is your household water temperature set too OR
low? Low water temperature settings will WASHING MACHINES, DRYERS
h IRONERS - SERVICING
cause longer dishwasher operating times.
WHIRLPOOL APPLIANCES
If water remains in the dishwasher: FRANCHISED TECH~CARE SERVICE
.SEHL?I(?E ~?O.~if?A.VIES
l Has the cycle completed?
XYZ SERVICE CO
l A small amount of remaining water is normal. ?23 Maple 999.9999
l Is drain air gap clogged?
4. If you have a problem?.
If detergent remains in the covered detergent
Call our COOL-LINE service assistance tele-
cup:
l Is the bottom rack in backwards? (The rack phone number(see Step 2) and talk with one of our
Consultants, or If you prefer, write to:
bumpers should be at the front.)
l Is the dishwasher detergent fresh and dry with- Mr. Robert Stanley
out lumps? Division Vice President
l Is the cycle completed? Whirlpool Corporation
If you hear grinding, grating, crunching, buzz- 2000 M-63
ing sounds: Benton Harbor, Ml 49022
l A hard object has probably entered the
POWER CLEAN Module. The sound should 5. If you need FSP?
stop when the object is ground up.
replacement parts%.
2. If you need assistance?.. FSP is a registered trademark of Whirlpool Cor-
poration for quality parts. Look for this symbol of
Call Whirlpool COOL-LINE@ service as-
quality whenever you need a replacement part
sistance telephone number. Dial free from
for your Whirlpool appliance. FSP replacement
anywhere in the U.S.:
parts will fit right and work right, because they are
1-800-25343Ol
made to the same exacting specifications used to
and talk with one of our trained Consultants. The build every new Whirlpool appliance.
Consultant can instruct you in how to obtain sat-
* If you must call or write, please provide: model
isfactory operation from your appliance or, if
number, serial number, date of purchase, and a
service is necessary, recommend a qualified
complete description of the problem. This informa-
service company in your area.
tion is needed in order to better respond to your
request for assistance.
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ACEC
