If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance... 3. If you need service*...
Performance problems often result from little Whirlpool has a
things you can find and fix yourself without tools nationwide net-
of any kind. work of franchised
If your dishwasher will not run, or stops during
a cycle:
l Is the door tightly closed and securely
1 technicians are
latched? I //
l Has the cycle been correctly set? trained to fulfill the
l Is the water turned on? product warranty
and provide after-
l Have you checked your home?s main fuses or
warranty service,
circuit breaker box?
anywhere in the United States. To locate TECH-
l Is the dishwasher wired into a live circuit with
CARE service in your area, call our COOL-LINE
the proper voltage [undercounter models)?
service assistance telephone number [see Step
l If the motor has stopped because of an over-
2) or look in your telephone directory Yellow
load, it will automatically reset itself within a
Pages under:
few minutes. If the motor does not start, call for
service. APPLIANCES-HOUSEHOLO- ELECTRICAL APPLIANCES-
MAJOR- SERVICE L REPAIR MAJOR- REPAIRING h PARTS
If your dishwasher seems to run too long: OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
l Are you using POTS & PANS Cycle or HI-TEMP FRANCHISED TECH CARt SFRblCt iRANCHlSE0 TECH-CARE SERVICE
WASHING Option? The dishwasher may be SERVICE ~?OMPA \,E? SERVICE COMPANIES
waiting for the water to heat. XYL SERVICE CO XYZ SERVICE CO
123 Maple 999 9999 123 Maple. 999.9999
l Is your household water temperature set too OR
low? Low water temperature settings will WASHING MACHlNES.!JRYERS
L IRONERS- SERVICING
cause longer dishwasher operating times.
WHIRLPOOL APPLIANCES
If water remains in the dishwasher: FRANCHISEDTECH CARESERVICE
l Has the cycle completed? SERVICE (?UMPANIES
XYL SERVICF CO
l A small amount of remaining water IS normal.
123 Maple 999~9999
l Is drain air gap clogged?
It detergent remains in the covered detergent
cup: 4. If you have a problem*...
l Is the bottom rack in backwards? (The rack
Call our COOL-LINE service assistance tele-
bumpers should be at the front.)
phone number [see Step 2] and talk with one of
l Is the dishwasher detergent fresh?
our Consultants, or if you prefer, write to:
l Is the cycle comoleted?
Mr. Robert Stanley
If you hear grinding, grating, crunching, buzz-
Division Vice President
ing sounds:
l A hard object has probably entered the Whirlpool COrpOrOtiOn
2000 US-33, North
POWER CLEAN Module. The sound should
Benton Harbor, Ml 49022
stop when the object is ground up.
?If you must call orwrite, please provide: model
2. If you need assistance*... number, serial number, date of purchase, and a
complete description of the problem. This infor-
Call Whirlpool COOL-LINE service as-
mation is needed in order to better respond to
sistance telephone number. Dial free from:
your request for assistance.
Continental U.S. . . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243
FSP IS a registered trademark
Alaska & Hawaii . . . . . . . . . (800) 253-1121
of Whirlpool Corporation for
and talk with one of our trained Consultants. The quality ports. Look tar ihis
Consultant can instruct you in how to obtain sat- FSP symbol of quolity whenever
you need a replacement port
isfactory operation from your appliance or, if
@ far your Whirlpool appliance
service is necessary, recommend a qualified 0
FSP replacement parts
service company in your area.
will fit right ond work right, because they are
mode lo the same exacting SpeCifiCOtiOnS
used to build every new Whirlpool appliance. |