If You Need Service Or Assistance
We suggest you follow
these steps:
1. Before calling for assistance... If white residue appears on front of
Performance problems often result from little access panel:
things you can find and fix yourself without 1001s l Is more detergent being used than needed? See
of any kind. page 10 for recommended amounts of detergent.
If your dishwasher will not run, or stops 9 Some liquid detergents develop excess foam
during a cycle: and build up on exterior of access panel. Try a
l Is the door tightly closed and securely latched? different brand to reduce foaming and eliminate
l Has the cycle been correctly set? build-up.
l Is the water turned on? If you hear grinding, grating, crunching,
l Have you checked your home?s main fuses or buzzing sounds:
circuit breaker box? l A hard object has probably entered the POWER
l Is the dishwasher wired into a live circuit with the CLEAN?? Module. The sound should stop when
proper voltage? the object is ground up.
l If the motor has stopped because of an overload,
It WIII automatically reset itself within a few min- 2. If you need assistance!.
utes. If the molor does not start, call for service. Call Whirlpool COOL-LINE@ service assist-
If your dishwasher seems to run too long: ance telephone number. Dial free from
anywhere in the U.S.:
l Are you using Pots & Pans Cycle or Hi-Temp l-800-253-1301
Wash Option? The dishwasher may be waiting
and talk with one of our trained consultants. The
for the water to heat. consultant can instruct you in how to obtain satis-
If dishwasher won?t fill: factory operation from your appliance or, if service
. Is overflow protector stuck in ?up? position? is necessary, recommend a qualified service
company in your area.
Overflow protector should move up and down If you prefer, write to:
freely. Press down to release.
Mr. Donald Skinner
If water remains in the dishwasher: Director of Consumer Relations
l Has the cycle completed? Whirlpool Corporation
l A small amount of remaining water IS normal 2000 M-63
. Is drain air gap clogged? Benton Harbor, Ml 49022
Please include a daytime phone number in your
If detergent remains in the covered correspondence.
detergent cup:
. Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l Is the dishwasher detergent fresh and dry
without lumps?
l Is the cycle completed?
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ACEC
