Requesting Assistance or
Service
Before calling for assistance or service, please check the ?Troubleshooting? section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* . . . 3. If you need FSP@
replacement parts . . .
Call the Whirlpool Consumer Assistance
denter telephone number. FSP is a registered trademark of Whirlpool
Dial toll-free from anywhere Corporation for quality parts. Look for this
in the U.S.A.: symbol of quality whenever you need a
1-800-253-l 301 replacement part for your WHIRLPOOL@
appliance. FSP replacement parts will fit
and talk with one of our trained
right and work right, because they are made
consultants. The consultant can instruct you to the same exacting specifications used to
in how to obtain satisfactory operation from
build every new WHIRLPOOL appliance.
your appliance or, if service is necessary, To locate FSP replacement parts in your
recommend a qualified service company in
area, refer to Step 2 or call the Whirlpool
your area.
Consumer Assistance Center number in
If you prefer, write to: Step 1.
Whirlpool Brand Home Appliances
Consumer Assistance Center 4. If you are not satisfied
c/o Correspondence Dept.
with how the problem
2000 North M-63
Benton Harbor, Ml 49022-2692 was solved . . .
Please include a daytime phone number in l Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
your correspondence.
group of independent consumer experts
that voices consumer views at the highest
2. If you need service* . . . levels of the major appliance industry.
lNhirlpool has a nationwide network of l Contact MACAP only when the dealer,
authorized service companies. authorized servicer, and Whirlpool have
Whirlpool service technicians failed to resolve your problem.
SERVICE are trained to fulfill the product Major Appliance Consumer Action Program
warranty and provide after- 20 North Wacker Drive
!sl warranty service, anywhere in Chicago, IL 60606
:he United States. To locate the authorized
iNhirlpool service company in your area, call l MACAP will in turn inform us of your action.
)ur Consumer Assistance Center telephone
lumber (see Step 1) or look in your tele-
lhone directory Yellow Pages under:
l APPLIANCE-HOUSEHOLD l WASHING MACHINES 8
MAJOR, SERVICE 8 REPAIR DRYERS, SERVICE .% REPAIR
-See-Whirlpool Appliances or - See: Whirlpool Appliances or
Aulhorized Whirlpool Service Authorized Whirlpool Service
(Example-XYZ Service Co.) (Example: XYZ Service Co )
l When asking for help or service:
Please provide a detailed description of the problem, your appliance?s complete
model and serial numbers, and the purchase date. This information will help us respond
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