If you need service or 2. If you need assistance*...
Call Whlrlpool COOL-LINE@ service assistance
assistance, we suggest
telephone number. Dlal free from:
you follow these four steps: Contlnental U.S. . . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawall . . . . . . . . . . . . (800) 253-1121
1. Before calling for assistance... and talk with one of our trained Consultants. The Con-
Performance problems often result from little things sultant can instruct you in how to obtain satisfactory
you can find and fix yourself without tools of any kind. operation from your appliance or, if service is neces-
sary, recommend a qualified service company in
If your refrigerator will not operate:
your area.
l Is the power supply cord plugged into a live circuit
with the proper voltage? (See page 4.)
l Have you checked your home?s main fuses or circuit 3. If you need setice*...
breaker box?
Whirlpool has a na-
l Is the Temperature Control turned ON?
tionwide network of
If there is a rattling or jingling noise, or other un- franchised TECH-CARE@
famlllar sounds: Service Companies.
l Is something on top or behind the refrigerator mak- TECH-CARE service
ing noise when the refrigerator is running? technicians are trained
l New features on your new refrigerator make new to fulfill the product
sounds. You may be hearing air flowing from the warranty and provide
fans, timer clicks for the defrosting cycle, defrost after-warranty service.
water draining into the defrost pan 1 FRANCHISED SERVICE l
anywhere in the United
If your ice maker will not operate: States. To locate TECH-
l Has the freezer had enough time to get cold? With a CARE service in your area, call our COOL-LINE service
new refrigerator, this might take overnlght assistance telephone number [see Step 2) or look in
l Is the signal arm ON in the down position? your telephone directory Yellow Pages under:
l Is the water valve turned on? Is water getting to the APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
Ice maker? MAJOR-SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS
OR
If there is water in the defrost pan: WHIRLPOOL APPLIANCES WHlRLPOOLAPPLIANCES
FRANCHISED TECH.CARE SERVICE FRANCHISEDTECH-CARE SERVICE
l In hot, muggy weather, this is normal. The pan can
SERVICE COMPANIE.% SERVICE COMPANIES
even be half full. Make sure the refrigerator is level so
XYZ SERVICE CO XYZ SERVICE CO
the pan doesn?t overflow. 123 Maple 999.9999 I23 Maple. 999-9999
If the lights are not worklng: OR
WASHING MACHINES. DRYERS
l Have you checked your home?s main fuses or circuit
6 IRONERS- SERVICING
breaker box?
WHIRLPOOL APPLIANCES
l Is the power supply cord plugged into a live circuit FRANCHISED TECH-CARE SERVICE
with the proper voltage? [See page 4.)
SERVICE COMPANIES
If a bulb is burned out: XYZ SERVICE CO
123 Maple -, 999.9999
l See instructions for changing light bul bs on page 7,
Use appliance bulbs only.
4. If you have a problem*...
If the motor seems to run too much:
l Is the condenser, behind the base grille, free of dust Call our COOL-LINE service assistance telephone
and lint? number (see Step 2) and talk with one of our Consul-
l On hot days, or if the room is warm, the motor natu- tants, or if you prefer, write to:
rally runs longer Mr. Robert Stanley
l If the door has been opened a lot, or if a large Division Vice President
amount of food has been put in, the motor will run Whirlpool Corporation
longer to cool down the interior. 2000 US-33, North
Remember: Motor running time depends on dif- Benton Harbor, Ml 49022
ferent things: number of door openings, amount of ?If you must call or write, please provide: model
food stored, temperature of the room, setting of the number, serial number, date of purchase, and a com-
controls. plete description of the problem. This information is
And. your new refrigerator may be larger than your needed in order to better respond to your request for
old one so it has more space to be cooled It also has assistance.
a regular freezer instead of a frozen food compart-
FSP IS o registered trademark of Whirlpool
ment. All this means better refrigeration and may re- Corporotlon for quality parts Look for this symbol
of quality whenever you need CI replacement part
quire more running time than your old one.
for your WhIrlpool appllonce FSP replacement
FSP
ports will flt right and work right, because they are
made to the same exacting speclflcatlons used
R
to build every new Whirlpool appliance
0
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ACEC
