If you need service or
assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. . 2. If you need assistance??. . .
Call Whlrlpool COOL-LINE E service assls-
Performance problems often result from llttle things
you can find and fix yourself without tools of any kind. tance telephone number. Dlal free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
If your refrlgerator will not operate:
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
l Is the electric cord plugged In3
Alaska & Hawaii . . . . . . . . . . . (800) 253-1121
l Is a fuse blown or a circuit breaker tripped?
and talk with one of our trained Consultants. The
l IS the Temperati.re Control turned ON?
Consultant can Instruct you in how to obtain satisfac-
If your Ice maker will not operate: tory operation from your appliance or, if service IS
l Has the freezer had enough time to get cold7 With necessary. recommend a qualified service com-
a new refrlgeratm, this might take overnight pany in your area.
l IS the slgnal arrr ON In the down posItion?
c IS the water valve turned on, and IS water getting 3. lf you need service?...
to the Ice maker?
Whirlpool has a na-
It there Is a rattling or jingling noise, or other tlonwide network of
unfamiliar sounds:
franchised TECH-CARE R
l IS something on +op or behind the refrigerator mak-
Service Companies.
#ng noise when t?e refrigerator IS running?
TECH-CARE service
l New features orI your new refrigerator make new technicians are trained
sounds You mav be hearing air flowing from the
to fulfill the product
?ans, timer clicks for the defrosting cycle, defrost
warranty and provide
?water draining lrlto the defrost pan.
after-warranty service,
If there is water in the defrost pan: 1 anywhere in the United
l In hot, muggy weather, this IS normal The pan can States To locate
ever) be half full Make sure the refrigerator IS level
TECH-CARE service in your area, call our COOL-LINE
so the pan doesn?t overflow
service assistance telephone number [see Step 2) or
If the light doesn?t work: look in yourtelephone directory Yellow Pages under:
l Check fuses ar,3 circuit breakers Make sure It?s
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
plugged in MAJOR-SERVICE (L REPAIR MAJOR-REPAIRING & PARTS
If a bulb is burned out: WHIRLPOOLAPPLIANCES OR WHIRLPOOLAPPLIANCES
FRANCHISED TECH CARE SERVICE
l See instructions for changing light bulbs on page FRANCHISED TECH-CARE SERVICE
7 Use appliance bulbs only SERi?l(?f: (?O,MI?.I.VlE.S S6Rl?lCb. (?OM??A VIES
XYZSERVICE CO XYL SERVICE CO
If the motor seems to run too much: 123 Maple 999~9999 123 Maple 999.9999
l ?s the condenser, behind the base grille, free of
OR
just and lint3 WASHING MACHINES, DRYERS
l 3n hot days, or If the room IS warm, the motor 8 IRONERS-SERVICING
?aturaily runs lor>ger WHIRLPOOLAPPLIANCES
FRANCHISED TECH~CARE SERVICE
l If the door has oeen opened a lot, or if a large
amount of food has been put In, the motor will run SERIIC?E CO.MI?4.YlF:~
XYZSERVICE CO
lgnger to cool down the interior 123 Maple 999~9999
Remember: Motor running time depends on dlf-
4. If you have a problem ?. . .
ferent things number of door openings, amount of
food stored. temperature of the room, setting of the Call our COOL-LINE service assistance telephone
controls number (see Step 2) and talk with one of our Consul-
And. your new refrigerator may be larger than tants, or if you prefer. write to,
?{our old one so It has more space to be cooled. It Mr. Guy Turner, Vice President
aiso nas a regular freezer instead of a frozen food WhIrlpool Corporation
compartment All this means better refrigeration and Administrative Center
may require more running time than your old one. 2000 US-33 North
Benton Harbor, MI 49022
FSP IC I registered trademark of WhIrlpool -If you must call or write, please provide: model
Corpowt~orr %r quality parts took for thus symbol
number, serial number, date of purchase, and a
of quality whenever you need 0 replacement
port for your Whirlpool oppllance FSP complete description of the problem. This informa-
FSP
replacement parts will ht right and work right tlon is needed in order to better respond to your
beco?dse they ore made to the same exoctlng
R request for assistance.
specltlcutions used lo build every new
0
WhIrlpool appliance
15 |
ACEC
