If you need service or
assistance, we suggest
2. If you need assistance*...
you follow these four steps: Call Whlrtpool COOL-LINE@ service assistance
telephone number. Dial free from:
Contfnental U.S. . , . . . . . . . . . . . (800) 253-1301
1. Before calling for assistance... Mlchlgan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Performance problems often result from little things Alaska 6 Hawall . . . . . . . . . . . . (800) 253-1121
you can find and fix yourself without tools of any kind. and talk with one of our trained Consultants. The Con-
If your refrlgemtor will not operate: sultant can instruct you in how to obtain satisfactory
l Is the power supply cord plugged into a live circuit operation from your appliance or, if service is neces-
with the proper voltage? (See page 4.) sary, recommend a qualified service company in
l Have you checked your home?s main fuses or circuit your area.
breaker box?
l Is the Temperature Control turned ON?
3. If you need service*...
If there is a mtfllng or jingling noise, or other un-
Whirlpool has a na-
famlliar sounds:
tionwide network of
l Is something on top or behind the refrigerator mak-
franchised TECH-CARE@
ing noise when the refrigerator is running?
Service Companies.
l New features on Your new refrigerator make new
sounds. You may be hearing air flowing from the LfA- /? TECH-CARE service
technicians are trained
fans, timer clicks for the defrosting cycle, defrost
I // -I 1 to fulfill the product
water draining into the defrost pan.
warranty and? provide
If your ice maker will not opemte:
z&CARE after-warranty service,
l Has the freezer had enough time to get cold? With a
FRANCHISED SERVICE anywhere in the United
A
new refrigerator, this might take overnight.
States. To locate TECH-
l Is the signal arm ONNin the down position?
CARE service in your area, call our COOL-LINE service
l Is the water valve turned on? Is water getting to the
assistance telephone number (see Step 2) or look in
ice maker?
your telephone directory Yellow Pages under:
If there is water in the defrost pan:
APPLIANCES-HOUSEHOLD- ELECTAICALAPPLIANCES-
l In hot, muggy weather, this is normal. The pan can MAJOR- SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS
OR
even be half full. Make sure the refrigerator is level so
WHIRLPOOL APPLIANCES WHIALPOOL APPLIANCES
the pan doesn?t overflow. FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
If the light does not work: SERVICE COMPANIES SERVICE COMPANIES
XYZ SERVICE CO XYZ SERVICE CD
l Have you checked your home?s main fuses or circuit 123 MaDIe 999.9999 123 Maple. 999.9999
breaker box? OR
l Is the power supply cord plugged into a live circuit WASHING MACHINES, DRYERS
6 IRONERS-SERVICING
with the proper voltage? (See page 4.)
WHIRLPOOL APPLIANCES
If a bulb is burned out:
FRANCHISED TECH-CARE SERVICE
l See instructions for changing light bulbs on page 7.
SERVICE COMPANIES
Use appliance bulbs only. XYZ SERVICE CO
123 Maple . 999.9999
If the motor seems to run too much:
l Is the condenser, behind the base grille, free of dust
and lint? 4. If you have a problem*...
l On hot days, or if the room is warm, the motor natu- Call our COOL-LINE service assistance telephone
rally runs longer number (see Step 2) and talk with one of our Consul-
l If the door has been opened a lot, or if a large tants, or if you prefer, write to:
amount of food has been put in, the motor will run
/ Mr. Robert Stanley
/ longer to cool down the interior
Division Vice President
Remember: Motor running time depends on dif-
Whirlpool Corporation
ferent things: number of door openings, amount of
2000 US-33, North
food stored, temperature of the room, setting of the
Benton Harbor, Ml 49022
controls.
?If you must call or write, please provide: model
And, your new refrigerator may be larger than your
number, serial number, date of purchase, and a com-
old one so it has more space to be cooled. It also has
plete description of the problem. This information is
a regular freezer instead of a frozen food compati-
needed in order to better respond to your request for
ment. All this means better refrigeration and may re-
assistance.
quire more running time than your old one.
FSP IS a regtstered trademark of Whirlpool
Corporatron for quality parts Look for thus symbol
of quality whenever You need a replacement part
for your Whirlpool appliance. FSP replacement
FSP
parts will fit right and work right. because they are
made to the same exacting specrfications used
@J
to build every new Whrrlpool appliance.
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