If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance... 2. If you need assistance*...
Performance problems often result from little things Call Whirlpool COOL-LINE%ervice assistance
you can find and fix yourself without tools of any kind. telephone number. Dial free from:
Continental U.S. . . . . . . . . . . . . . (800) 253-1301
If your refrigerator will not operate:
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
l Is the power supply cord plugged into CI live circuit
Alaska & Hawaii . . . . . . . . . . . . (800) 253-I(21
with the proper voltage? (See page 4.)
l Have you checked Your home?s main fuses or circuit and talk with one of our trained Consultants. The Con-
breaker box? sultant can instruct you in how to obtain satisfactory
l Is the Refrigerator Control turned ON? operation from your appliance or, If service IS neces-
sary, recommend a qualified service company in
If there is a rattling or jingling noise, or other un-
your area.
familiar sounds:
l Is something on top or behind the refrigerator mak-
ing noise when the refrigerator is running? 3. If you need service*...
l New features on Your new refrigerator make new
Whirlpool has a no-
sounds. You may be hearing air flowing from the
tionwide network of
fans, timer clicks for the defrosting cycle, defrost
franchised TECH-CARE?
water draining into the defrost pan.
Service Companies.
If your ice maker will not operate: TECH-CARE service
l Has the freezer had enough time to get cold? With a technicians are trained
new refrigerator, this might take overnight to fulfill the product
l Is the signal arm ON...in the down position? warranty and provide
l Is the water valve turned on? Is water getting to the 7F&wMRE after-warranty service.
ice maker? FRANCHISED SERVICE anywhere in the United
If there is water in the defrost pan: States. To locate TECH-
l In hot, muggy weather, this is normal. The pan can CARE sewice in your area, call our COOL-LINE service
even be half full. Makesure the refrigerator is level so assistance telephone number [see Step 2) or look in
the pan doesn?t overflow. Your telephone directory Yellow Pages under:
If the light does not work: APPLIANCES-HOIJSEHOLD~ ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS
l Have you checked your home?s main fuses or circuit
OR
breaker box? WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CAAE SERVICE
l is the power supply cord plugged into a live circuit
SERVICE COMPANIES
with the proper voltage? (See page 4.) SERVICE COMPA,YIES
XY2 SERVICE CO XYZ SERVICE CO
If a bulb is burned out: 123 Maple 999 9999 123 Maple -. 999.9999
l See instructions for changing lrght bulbs on page6. OR
WASHING MACHINES.DRYERS
Use appliance bulbs only. L IRONERS~SERVICING
If the motor seems to run too much:
WHlRLPOOL APPLIANCES
l Is the condenser, behind the refrigerator, free of dust FRANCHISED TECH CARE SERVICE
and lint? SERVICE COMPANIES
l On hot days, or if the room is warm, the motor natu- XYZ SERVICE CO
123 Maple -. 999.9999
rally runs longer
l If the door has been opened a lot, the motor will run
longer to cool down the interior 4. If you have a problem*...
Remember: Motor running trme depends on dif- Call our COOL-LINE service assistance telephone
ferent things: number of door openings, amount of number (see Step 2) and talk with one of our Consul-
food stored, temperature of the room, setting of the tants, or If you prefer, write to:
controls. Mr Stephen E. Upton, Sr. Vice President
And, your new refrigerator may be larger than your Whirlpool Corporatron
old one so it has more space to be cooled. It also has Administrative Center
a regular freezer instead of a frozen food compart- 2000 US-33 North
ment. All this means better refrigeration and may re- Benton Harbor, Ml 49022
quire more running time than your old one
*If you must call or write, please provide: model
number, serial number, date of purchase, and a com-
FSP IS CI registered trademark of WhIrlpool
Corporation for quollty parts took for this symbol plete description of the problem. This information is
of quollty whenever you need o replacement port needed In order to better respond to your request for
for your WhIrlpool oppllance FSP replacement
FSP assistance.
paris will fit right and work right. because they ore
made lo the some exacilng spac~f~coi~ons used
8
0 to build every new Whirlpool appliance |
ACEC
