Drain Air Gap
TROUBLESHOOTING
Check the drain air gap anytime your dishwasher isn?t
draining well.
Some state or local plumbing codes require the addition of a First try the solutions suggested here and possibly avoid
the cost of a service call...
drain air gap between a built-in dishwasher and the home drain
system. If a drain is clogged, the drain air gap protects your Dishwasher is not operating properly
dishwasher from water backing up into it.
Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the ?Cycle Selection
Chart.?
Is there power to the dishwasher? Has a household fuse
blown or circuit breaker tripped?
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
The drain air gap is usually located on top of the sink or
countertop near the dishwasher. To order a drain air gap contact Is the water shut-off valve (if installed) turned on?
your local dealer, or in the U.S.A., call the Customer Interaction
Center and ask for Part Number 300096.Dishwasher will not fill
NOTE: The drain air gap is an external plumbing device that is Is the overfill protection float able to move up and down
not part of your dishwasher. The warranty provided with your freely? Press down to release.
dishwasher does not cover service costs directly associated with Water remains in the dishwasher
the cleaning or repair of the external drain air gap.
Is the cycle complete?
To clean the drain air gap
Clean the drain air gap periodically to ensure proper drainage of Detergent remains in the covered section of the
your dishwasher. Follow the cleaning instructions provided by the dispenser
manufacturer. With most types, you lift off the chrome cover.
Unscrew the plastic cap. Then check for any soil buildup. Clean if Is the cycle complete?
necessary.Is the detergent lump-free? Replace detergent if necessary.
Is the bottom rack installed properly with the bumpers in the
front? Refer to the ?Parts and Features? section. Reinstall the
Storing Your Dishwasherrack if necessary.
Storing for the summerWhite residue on the front of the access panel
Protect your dishwasher during the summer months by turning
off the water supply and power supply to the dishwasher.Was too much detergent used? Refer to the ?Detergent
Dispenser? section.
Winterizing your dishwasher
Protect your dishwasher and home against water damage due to Is the brand of detergent making excess foam? Try a different
freezing water lines. If your dishwasher is left in a seasonal brand to reduce foaming and eliminate buildup.
dwelling or could be exposed to near freezing temperatures, have
your dishwasher winterized by authorized service personnel.Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in ?Spotting and filming on dishes? later in
this Troubleshooting guide.
Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the counter top? Moisture
from the vent in the dishwasher console can form on the
counter. Refer to the Installation Instructions for more
information.
Dishes are not completely clean
Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the ?Dishwasher
Loading? section.
Is the water temperature too low? If needed, turn home water
heater up to ensure water entering dishwasher is at least
120°F (49°C). Refer to the ?Dishwasher Efficiency Tips?
section.
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