ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the Please record your model's information.
?Troubleshooting? section. It may save you the cost of a service Whenever you call to request service on your appliance, you
call. If you still need help, follow the instructions below.need to know your complete model number and serial number.
You can find this information on the model and serial number
If you need assistance or servicelabel. See ?Electrical Requirements? for model and serial number
location.
Call the Customer Interaction Center telephone number. Dial toll-Please record the model and serial number information below.
free 1-800-253-1301. Our consultants are available to assist you.Also, record the purchase date of your appliance and the store's
When calling: Please know the purchase date, and the complete name, address, and telephone number.
model and serial number of your appliance.Model Number__________________________________________________
This information will help us better respond to your request.
Serial Number __________________________________________________
Our consultants provide assistance with:
Purchase Date__________________________________________________
Features and specifications on our full line of appliances
Installation informationStore Name ____________________________________________________
Use and maintenance proceduresStore Address __________________________________________________
Accessory and repair parts salesStore Phone ____________________________________________________
Specialized customer assistance (Spanish speaking, hearing
Keep this book and the sales slip together for future reference.
impaired, limited vision, etc.)
Referrals to local dealers, service companies, and repair parts
distributorsAccessories
You can order the following accessories for your air conditioner
Our service technicians are trained to fulfill the product warranty
and provide after-warranty service, anywhere in the United from your local authorized dealer or by calling 1-800-253-1301
from anywhere in the U.S.A. You will hear a recording. Follow the
States.
instructions to place an order.
To locate the authorized service company in your area, you can
also look in your telephone directory Yellow Pages.
Replacement air filters
If you need replacement partsA good, clean air filter is important for best cooling with least
energy consumption. Your air filter should be cleaned regularly.
If you need to order replacement parts, we recommend that you See ?Cleaning the Air Filter? section for cleaning instructions. We
only use factory-authorized parts. These parts will fit right and suggest you replace your air filter once a year.
work right, because they are made to the same exacting
specifications used to build every new appliance. Heavy-duty cover
To locate factory-authorized parts in your area, call our Customer
Interaction Center telephone number, your nearest authorized If you decide to leave your air conditioner installed during the
service center, or Factory Service at 1-800-442-1111 in the winter, a heavy-duty cover will help protect your air conditioner
U.S.A.
and reduce drafts. The outdoor cover protects against cold drafts
through the unit's air passages and protects the cabinet from
For further assistancesnow, rain, sleet, rust, and dust.
For a heavy-duty outdoor cover sized to fit your air conditioner,
If you need further assistance, you can write to ask any questions order Part Number 484184.
or tell us about your concerns to:
For a heavy-duty indoor cover sized to fit your air conditioner,
Customer Interaction Center
order Part Number 4392940.
553 Benson Road
Benton Harbor, MI 49022-2692Wide Window Kit
Please include a daytime phone number in your correspondence.
A special Wide Window Kit is available for windows 40"
(101.6 cm) to 54" (137.2 cm) wide. Use Kit No. 1162147. For
models with side curtains, curtains must be removed and
replaced with filler boards.
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ACEC
