SERVICE AND SPARE PARTS
HINTS AND TIPS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your
local Zanussi Service Force Centre by telephoning:- Food StorageIn the Event of a Power Failure
If there is a power failure during the storage of frozen
To obtain the best performance from your freezer
foods, keep the door closed. If the temperature
0870 5 929929? Do not store warm food or evaporating liquids.
within your freezer should rise, do not refreeze the
food without checking its condition. The following
? Avoid buying frozen food if you cannot store it
guidelines should assist you:
straight away. The use of an insulated container
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
is advisable. When you arrive home place theIce-cream: Once thawed should be discarded.
For the address of your local Service Force Centre and further information about Service Force, please visit the
frozen food in the freezer immediately.Fruits & Vegetables: If soft should be cooked and
website at www.serviceforce.co.uk
? Do not push food together too much, try to allowused up.
Before calling out an engineer, please ensure you have read the details under the heading ?Something Not
air to circulate around each item.Breads & Cakes: Can be refrozen without danger.
Working.?
? Do not store food uncovered.Shellfish: Should be refrigerated and used up
When you contact the Service Force Centre you will need to give the following details:
quickly.
? Ensure that food placed in the freezer is dated
1.Your name, address and post code
and labelled and used in date order to ensureCooked Dishes: i. e. casseroles should be
2.Your telephone numberthat food is consumed at its best.refrigerated and used up.
3.Clear and concise details of the fault? Lean food keeps better and longer than fattyLarge Pieces of Meat: Can be refrozen providing
there are still ice crystals remaining within them.
food, salt reduces the storage time.
4.The model and serial number of the appliance (found on the rating plate)
Small Joints: Should be cooked and can then be
? Wrap the food in polythene or aluminium freezing
5.The purchase date
refrozen as cooked dishes.
bags or foil so that they adhere to the food and
provide an airtight seal .Chicken: Should also be cooked and refrozen as a
Please note that a valid purchase receipt or guarantee documentation is required for in-guaranteefresh dish.
? Packaging which is swollen or has traces of
service calls.
refrozen water droplets on the pack could
indicate that the product has not been kept at a
suitable temperature and that it may have lost its
original quality. Partially thawed food must not be
CUSTOMER CARE DEPARTMENT
refrozen, it must be consumed within 24 hours.
Never exceed the storage times indicated by the
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products,
manufacturer.
please contact our Customer Care Department by letter or telephone at the address below or visit our website
? The symbols on the drawers show different types
at www.zanussi.co.uk
of frozen goods.
Customer Care Department
The numbers indicate storage times in months for
Zanussithe appropriate types of frozen goods.
55-77 High Street
Energy Saving Advice
Slough
? Do not install the appliance close to sources of
Berkshireheat, such as a boiler or radiator.
SL1 1DZ? Locate the appliance in a cool well ventilated
room and make sure that the air openings of the
Tel: 08705 727 727 (*)
appliance are not obstructed.
? Avoid unnecessary frosting in the cabinet by
* calls to this number may be recorded for training purposes.
packing all foodstuffs into airtight packages
before placing them in the freezer.
? Food which is to be frozen (when cool) should be
placed in the fridge before being transferred to
the freezer.
? Try to avoid keeping the door open for long
periods or opening the door too frequently as
warm air will enter the cabinet and cause the
compressor to switch on unnecessarily often.
? Ensure there are no obstructions preventing the
door from closing properly.
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