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Guarantee Conditions
Standard guarantee conditionsExclusions
We, Zanussi undertake that if, within 12 months of theThis guarantee does not cover:
date of the purchase, this Zanussi appliance or any part
IDamage or calls resulting from transportation,
thereof is proved to be defective by reason only of
improper use or neglect, the replacement of any light
faulty workmanship or materials, we will, at our option,
bulbs or removable parts of glass or plastic.
repair or replace the same FREE OF ANY CHARGE
I
for labour, materials or carriage on condition that:Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
IThe appliance has been correctly installed and used
outside the United Kingdom.
only on the electricity supply stated on the rating
I
plate.Appliances found to be in use within a commercial
environment, plus those which are subject to rental
IThe appliance has been used for normal domestic
agreements.
purposes only, and in accordance with the
I
manufacturer?s instructions.Products of Zanussi manufacture which are NOT
marketed by Zanussi.
IThe appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any
person not authorised by us.
European guarantee
All service work under this guarantee must be
If you should move to another country within Europe
undertaken by a Zanussi Service Force Centre.
then your guarantee moves with you to your new home
Any appliance or defective part replaced shall become
subject to the following qualifications:
the Company?s property.
IThe guarantee starts from the date you first
This guarantee is in addition to your statutory and other
purchased your product.
legal rights.
IThe guarantee is for the same period and to the same
Home visits are made between 8.30am and 5.30pmextent for labour and parts as exists in the new
Monday to Friday. Visits may be available outside thesecountry of use for this brand or range of products.
hours in which case a premium will be charged.
IThe guarantee relates to you and cannot be
transferred to another user.
IYour new home is within the European Community
(EC) or European Free Trade Area.
IThe product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.
IThe product is installed taking into account
regulations in your new country.
Before you move please contact your nearest Customer
Care Centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look
after you and your appliances.
FranceSenlis+33 (0)344 62 29 29
GermanyNurnberg+49 (0)800 234 7378
ItalyPordenone+39 (0)434 39 4700
SwedenStockholm+46 (0)8 672 53 90
UKSlough+44 (0)1753 219897
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