132992110.qxd 3/24/03 11:47 AM Pagina 20 (Nero/Process Black pellicola)
Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed
below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that one of the following alarm codes appears on the display:
- E10 : problem with the water supply
- E20 : problem with water draining
- E40 : door open
Once the problem has been eliminated, press the START/PAUSE button to restart the programme. If after all
checks, the problem persists, contact your local Service Force Centre.
SymptomPossible causes
The machine does not startIThe door has not been closed. (E40)
IThe plug is not properly inserted in the power socket.
IThere is no supply at the socket.
IThe main fuse or the fuse in the plug has blown.
IThe START/PAUSE button has not been depressed.
IThe DELAY START option has been selected.
The machine does not fillIThe water tap is closed. (E10)
IThe filter in the inlet hose is blocked. (E10)
IThe inlet hose may be squashed or kinked. (E10)
IThe door has not been closed. (E40)
The machine fills then emptiesIThe end of the drain hose is too low.
immediatelyIThe end of the drain hose is submerged in water.
IThere is no vent in the end of the drain hose.
The machine does not empty and/orIThe drain hose may be squashed or kinked. (E20)
does not spinIThe NIGHT WASH option has been selected.
IThe drain pump may be blocked. (E20)
IThe drain hose extension, if fitted, is not correct. Follow the
instructions for connecting to the waste.
IThe drainage system pipes are blocked.
IThe wash load is unbalanced: redistribute the clothes inside the drum to
allow the machine to spin.
There is water on the floorIToo much detergent or unsuitable detergent has been used (creates too
much foam).
ICheck whether there are any leaks from the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if
it is damp.
IThe drain hose may be damaged or not securely positioned.
IThe detergent dispenser drawer or recess is clogged.
IThe drainage system pipes are blocked.
Unsatisfactory washing resultsIToo little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
IStubborn stains have not been treated prior to washing
IThe correct wash programme/temperature has not been selected.
IToo much laundry has been placed in the drum.
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ACEC
