Service and Spare PartsGuarantee Conditions
If you require spare parts or an engineer contact your local Service Force Centre byAEG offer the following guarantee to the first purchaser of this appliance:
1. The guarantee is valid for 12 months commencing when the appliance is handed over
the first retail purchaser, which must be verified by purchase invoice or similar
documentation.
The guarantee does not cover commercial use.0870 5 929 929
2. The guarantee covers all parts or components witch fail due to faulty workmanship
or faulty materials.
The guarantee does not cover appliances where defects or poor performance are
Your call will be routed to your local Service Force Centre.
due to misuse, accidental damage, neglect, faulty installation, unauthorised modification
or attempted repair, commercial use or failure to observe requirements and recom-
mendations set our in the instruction book.
When you contact the Service Centre, they will need the following information:
This guarantee does not cover such parts as light bulbs, removable glassware or
1. Your name, address and post code.plastic.
3. Should guarantee repairs be necessary the purchaser must inform the nearest AEG
Service Force Centre (manufacturerOs service or authorised agent). AEG reserves the2. Your telephone number
3. Clear and concise details of the faultright to stipulate the place of the repair. i.e. customerOs home, place of installation or
AEG workshop).4. The model and the serial number (see rating label on the back of this instruction
4. The guarantee or free replacement includes both labour and materials.
5. Repairs carried out under guarantee do not extend the guarantee period for thebooklet)
5. Date of purchaseappliance. Parts removed during guarantee repairs become the property of AEG.
6. The PurchaserOs statutory rights are not affected by this Guarantee.
European Guarantee
CUSTOMER CAREIf you should move to another country within Europe then your guarantee moves with
you to your new home subject to the following qualifications:For general enquiries concerning your AEG appliance and for further information on
AEG products, contact our Customer Care Department by letter or telephone at the- The guarantee starts from the date you first purchased your product.
address below or visit our website at www.aeghome.co.uk- The guarantee is for the same period and the same extent for labour and parts as
exists in the new country of use for this brand or range of products.
Customer Care Department- This guarantee relates to you and cannot be transferred to another user.
AEG Domestic Appliances- Your new home is within the European Community (EC) or European Free Trade Area.
55 - 77 High Street- The product is installed and used in accordance with our instructions and is only used
Sloughdomestically i.e. a normal household.
Berkshire- The electrical supply complies with the specification given in the rating label.
SL1 1DZ- The product is installed taking into account regulations in your new country.
Tel. 08705 350 350*
Before you move please contact your nearest Customer Care centre, listed below, to give
* calls to this number may be recorder for training purposes.them details of your new home. They will then ensure that the local Service Organisation
is aware of your move and able to look after you and your appliances.
FranceSenlis+33 (0) 3 44 62 29 29
GermanyNźmberg+49 (0) 911 323 2600
ItalyPordenone+39 (0) 1678 47053
SwedenStockholm+46 (0) 8 738 7910
UKSlough+44 (0) 1753 219899
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