63733128GB.fm Page 21 Tuesday, February 15, 2005 3:09 PM
TROUBLESHOOTING GUIDE/AFTER-SALES
SERVICE
Before calling After-sales Service....If there is water in the defrost pan:
Performance problems often result from simple ? This is normal in hot, damp weather. The pan can
things you can find and solve yourself without tools even be half full. Make sure the refrigerator is
of any kind.level so that the water does not overflow.
If your refrigerator does not workIf the edges of the refrigerator cabinet, which
? Is the power plug plugged into a live socket with come in contact with the door seal, are warm
the proper voltage?to the touch:
? Have you checked your home?s fuses?? This is normal in hot weather when the
compressor is running.
If there are noises or vibrations
Most of the noises are normal. Hard surfaces like If the light does not work:
the floor, walls, and cabinets can make the noises ? Have you checked your home?s fuses?
seem louder. The following describes the most ? Is the power plug plugged into a live socket with
common types of noises and what may be making the proper voltage?
them.? Has the light bulb burnt out?
? Slight humIn the case of burned out bulbs:
You may be hearing the refrigerator's fan motor and 1. Always remove the power plug from the socket.
moving air.
2. See chapter ?Maintenance and Cleaning?.
? Clicking noisesIf the motor seems to run too much:
The thermostat clicks when the refrigerator stops
running and when it starts. The defrost timer clicks ? Is the condenser free of dust and fluff?
when the defrost cycle starts and stops.? Are the doors properly closed?
? Water noises? Are the door seals properly fitted?
? On hot days or if the room is warm, the motor
When the refrigerator stops running, you may hear naturally runs longer.
a gurgling noise in the pipes for a few minutes.
You may also hear the defrost water running into If the door has been opened a lot or if a large
the defrost water pan.amount of food has been stored, the motor will run
? Ice maker noiseslonger to cool down the interior.
Since your appliance has an ice maker, you may
hear buzzing (from the water valve), trickling water
and the clatter of the ice falling into the bucket.
If your ice maker does not work:
? Has the freezer had enough time to become
cold? With a new refrigerator this may take
overnight.
? Is the ice maker ON/OFF button set to ON?
? Is the water turned on? Is water getting to the ice
maker?
? Is there a water filter installed on the
refrigerator?
This filter may be clogged or installed incorrectly.
First, check the filter installation instructions to
ensure that the filter was installed correctly and
is not clogged. If installation or clogging is not a
problem, call a qualified technician.
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ACEC
WHIRLPOOL
