9. BEFORE YOU CALL AN ENGINEER
If you encounter problems with your TV-Video Combi, theseSome of the menu lines can be selected, but are without
could be caused by one of the following. You can also call thefunctions:
customer service centre in your country.?Recording is in session; if required, cancel recording session.
The telephone number is listed in the enclosed warranty
information packet or on the last page of the manual cover.Cassette is jammed in the TV-VIDEO Combi:
?Don't use force. Switch off with the8 power switch for 30
Have the model number (MODEL NO) and the productionseconds, then switch it on again.
number (PROD.NO) of your video recorder ready. You can find
both numbers printed on the type plate fixed at the rear of the
No playback on the TV-Video Combi:
set.?There is no recording on the cassette: Change the cassette.
Your TV-Video Combi does not respond to any button being
Poor quality playback on the TV-Video Combi:
pressed:?The cassette is badly worn or of poor quality: Use a new
?TV-Video Combi has been switched off using the power switchcassette.
8:switchmachineononleftsideusingthepowerswitch.?Tracking is not properly adjusted: Turn to chapter 'PLAYBACK
?There is no power supply: Check the power supply.FUNCTIONS' and read the section 'Eliminating picture
?A programmed recording is currently being made: If desired,interference'.
cancel the programmed recording pressing theSTANDBYm
button (for longer than 3 seconds).Poor playback of recordings made via the scart socket
?Parental control is on: Switch the parental control off.
EXT:
?Recording copy-guarded data via the scart socketEXT can
Remote control does not worklead to picture/sound distortions. This is not a fault in your
The red standby lamp (STANDBY5) does not blink, if one of themachine.
buttons on the remote control is pressed:
?Remote control not pointed toward the TV-Video Combi: Point the
The TV-Video Combi will not record:
remote control at the TV-Video Combi.?The TV channel is not stored or not selected properly: Check TV
?There is a technical problem: Take out the batteries, wait for 10channels stored.
seconds and place them back.?You have loaded a cassette which is erase protected: Undo the
?Batteries are weak: Change the batteries.
erase protection on the cassette.
Technical problem:Programmed recording does not work:
?Switch machine off using power switch8 , wait 30 seconds?You have not set the TIMER properly: Check the TIMER blocks.
and switch back on.
?You can reset the settings on your set (careful: all information will?Clock/date were set incorrectly: Check clock/date.
?You have put in a cassette that is erase protected: Undo the
be deleted):erase protection on the cassette.
1. Switch machine off using power switch8 .?'VPS/PDC' switched on but 'VPS/PDCtime' wrong: 'Enter
2. Press them button on the machine and hold button. Switch'VPS/PDCtime exactly to the minute. Have the aerial checked.
back on using power switch8 .
3. If the standby lamp (STANDBY5) on the set begins to blink,?The machine has not been switched to standby when recording
release them button.starts: Switch machine off in time before recording using the
STANDBY mbutton.
The machine settings are reset and the data memory is deleted.
No picture (black/blue picture):'Smart Clock' setting does not work:
?The red standby lamp (STANDBY5) on the front of the set is not?You have stored a TV channel on programme number 'P01' that
does not transmit TELETEXT: On 'P01' store a TV channel that
lit up:transmits TELETEXT.
TV-Video Combi switched off: Switch on the set using the mains?Poor TELETEXT reception: Store a TV channel on 'P01' with
switch on the left side of the unit.good TELETEXT reception.
There is no power supply: Check the power supply.
?You have not activated the Smart Clock function: Switch the
?The red standby lamp (STANDBY5) on the front of the set is lit:function 'ON'.
TV-Video Combi switched off automatically: Switch it back on
using the;Pq button.
Switched to the programme number of an external source, e.g.:
'E1' for the scart socketEXT , but the attached device is
turned off: Switch on external device or choose a different
programme number.
A TV channel (programme number) has been chosen but there is
no reception on this channel: Select the correct TV channel.
No reception: Have the aerial checked.
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