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TROUBLESHOOTING
Troubleshooting table
ProblemWhat to do
System doesnt do ? Make sure the unit is turned on. Try pressing the remote On-Off button and the media
anythingcenter On-Off button.
?
? Make sure the power cord is inserted securely into the Acoustimass module and plugged
firmly into an operating AC wall outlet.
? Be sure to select a source (CD/DVD, AM/FM, etc.).
? Unplug the Acoustimass module power cord from the outlet for one minute, then recon-
nect it. This allows the unit to reset itself. After reconnecting the power cord, wait for the
T
message, BOSE 321 to appear on the media center display.ROUBLESHOOTING
Disc wont eject? Turn off the unit.
? Unplug the Acoustimass module power cord from the outlet for one minute, then recon-
nect it. This allows the unit to reset itself.
? Before powering on, press and hold Eject on the media center.
No sound? Increase the volume.
? Check to see if MUTE is lit on the display. If it is, press the Mute button on the remote con-
trol to unmute the sound.
? Be sure to select the correct source for the desired input.
? Make sure the Acoustimass module cable and speaker cable are firmly seated in their
respective jacks and the multi-pin connector on the other end is firmly seated in the
Acoustimass module jack.
? Check speaker connections.
? Turn the media center off for 10 seconds, then on again, to restore communication
between the media center and the speakers.
? Check the connections for any external audio devices.
? Be sure the disc is placed correctly, label-side up, in the CD tray.
? Connect the FM and AM antennas.
? Unplug the Acoustimass module power cord from the outlet for a minute, then reconnect it.
This allows the unit to reset itself.
? If you are using an optical digital audio connection, make sure that the optical jack is cor-
rectly assigned in the System menu.
? Make sure the volume is turned up on the TV.
? Check input level settings for each connected device in the System menu.
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