SYMPTOMDIAGNOSISACTION
Parameters are set or saved Reload the factory defaults.
incorrectly.See ?Calibration? on page 43
and calibrate the printer.
Changes in parameter settings Then, cycle the power
did not take effect.ON/OFF switch.
If problem continues, there Call a service technician.
may be a problem on the main
logic board.
Communications parameters See ?MODE Key Self Test? on
or DIP switches are set page 33. Check for format or
incorrectly.overrun errors. Reset
communication parameters if
needed.
ZPL II was sent to printer, but Prefix and delimiter characters Set the characters in the
not recognized. The DATA set in printer configuration do printer to match ZPL II format
light remains off.not match the ones sent in the (see page 35). Check the
ZPL II label formats.configuration label for correct
characters. If problem
continues, check the ZPL II
format for changed ^CC, ^CT,
and ^CD instructions.
Printer does not operate in the Bank 2 DIP switches set to Check Bank 2 DIP switch
mode specified in ZPL II or by override ZPL II and calibration.settings. See page 41.
calibration.
Printer not set up correctly.See page 43 to recalibrate the
printer. Also, see page 41 to
check Bank 2 DIP switch
Printer does not feed media settings.
with black marks correctly.Sensor is broken. (No red Call a service technician.
light is visible when looking
through the front of the printer
with the printhead open.)
In cutter mode, skewed or Cutter is dirty.Follow cutter module cleaning
stuck labels.procedure on page 57.
Cutter is dirty.Follow cutter module cleaning
The cutter is not cutting labels procedure on page 57.
cleanly.Cutter blades are dull.Replace the cutter module.
Zebra S-Series User?s Guide69 |