If You Need Service Or Assistance
Remember:
We suggest you follow
Motor running time depends on different things:
these steps: number of door openings, amount of food stored,
temperature of the room, setting of the controls.
1. Before calling for assistance...
Your new refrigerator may be larger than your
Performance problems often result from little old one so it has more space to be cooled. It aIS0
things you can find and fix yourself without tools has a regular freezer instead of a frozen food com-
of any kind. partment. All this means better refrigeration and
may require more running time than your old one.
If your refrigerator will not operate:
l Is the power supply cord plugged into a live 2. If you need assistance?...
circuit with proper voltage? (See page 4.)
Call Whirlpool Consumer Assistance Center
l Have you checked your home?s main fuses or telephone number. Dial free from anywhere
crrcuit breaker box? in the U.S.:
l Is the Refrigerator Control ON? 1-800-2531301
and talk with one of our trained consultants. The
If there is a rattling or jingling noise or
consultant can instruct you in how to obtain satis-
unfamiliar sounds:
factory operation from your appliance or, if service
l Is something on top of or behind t,he refrigerator
is necessary, recommend a qualified service
making noise when the refrigerator is running?
company in your area.
l New features on your new refrigerator make new
If you prefer, write to:
sounds. You may be hearing air flowing from the Mr. Donald Skinner
fans, timer clicks for the defrosting cycle, or
Director of Consumer Relations
defrost water draining in the defrost pan.
Whirlpool Corporation
If your ice maker will not operate: 2000 M-63
Benton Harbor, Ml 49022
l Has the freezer had enough time to get cold?
With a new refrigerator, this might take overnight. Please include a daytime phone number in your
correspondence.
l Is the signal arm ON., in the down position?
l Is the water valve turned on? Is water getting to 3. If you need service*...
the ice maker? Whirloool has a nationwide
If there is water in the defrost pan: network of authorized
Whirlpools?-? service com-
l This is normal in hot, muggy weather. The pan
panies. Whirlpool service
can even be half full. Make sure the refrigerator is
technicians are trained to
level so the pan does not overflow.
fulfill the product warranty
If the lights do not work: and provide after-warranty service, anywhere in
l Have you checked your home?s main fuses or the United States. To locate the authorized
circuit breaker box? Whirlpool service company in your area, call our
Consumer Assistance Center telephone number
l Is the power supply cord plugged into a live
(see Step 2) or look in your telephone directory
circuit with the proper voltage? (See page 4.)
Yellow Pages under:
If a bulb is burned out:
APPLIANCES - HOUSEHOLD - ELECTRICAL APPLIANCES -
MAJOR-SERVICE A REPAIR MAJOR - REPAIRIND A PARTS
l See instructions for changing light bulbs on
OR
page 9. Use appliance bulbs only. WASMIND YACHNES. DRYERS
A ,RDNERS - SERVICING
If the motor seems to run too much: WHIRLPOOL APPLIANCES
AUTHORIZED WHIRLPOOL SERVICE
l Is the condenser free of dust and lint?
SER",CE COMl?4NIES
XYZ SERVICE CO
l On hot days, or if the room is warm, the motor 123 MAPLE 999-9999
naturally runs longer.
l If the door has been opened a lot, or if a large
amount of food has been put in, the motor will
run longer to cool down the interior.
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ACEC
WHIRLPOOL
