If You Need Service Or Assistance
Remember:
We suggest you follow Motor running time depends on different things:
these steps: number of door openrngs. amount of food stored.
temperature of the room, setting of the controls.
1. Before calling for assistance... Your new refrigerator may be larger than your
Performance problems often result from little old one so it has more space to be cooled. It also
lhings you can find and fix yourself without tools has a regular freezer instead of a frozen food com-
of any kind. partment. All this means better refrigeration and
may require more running time than your old one.
If your refrigerator will not operate:
l Is the power supply cord plugged into a live 2. If the problem is not due to one of the
above items*...
circuit with proper voltage? (See page 4.)
l Have you checked your home?s main fuses or Contact the dealer from whom you purchased
circuit breaker box? the unit, or an authorized WhirlpoolSMservice
company.
l Is the Refrigerator Control ON?
3. If you need FSP? replacement parts?...
If there is a rattling or jingling noise or
unfamiliar sounds: FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
l Is something on top of or behind the refrigerator
making noise when the refrigerator is running? of quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
. New features on your new refrigerator make new parts will fit right and work right, because they are
sounds. You may be hearing air flowing from the made to the same exacting specifications used to
fans, timer clicks for the defrosting cycle, or
build every new Whirlpool appliance.
defrost water draining in the defrost pan. To locate FSP replacement pans in your area,
contact the dealer from whom you purchased the
If your ice maker will not operate: unit, or an authorized WhirlpoolSM service
l Has the freezer had enough time to get cold?
With a new refrigerator, this mighl take overnight. company.
l Is the signal arm ON...in the down position? *When requesting assistance, please provide:
l Is the water valve turned on? Is water gettrng to model number, serial number, date of purchase,
the ice maker? and a complete description of the problem. This
information is needed in order to better respond
If there is water in the defrost pan: to your request.
l This is normal in hot, muggy weather, The pan
can even be half full. Make sure the refrigerator is
level so the pan does not overflow.
If the light does not work:
. Have you checked your home?s main fuses or
circuit breaker box?
l Is the power supply cord plugged into a live
circuit with proper voltage? (See page 4.)
If a bulb is burned out:
l See instructions for changing light bulbs on
page 8. Use appliance bulbs only.
If the motor seems to run too much:
l Is the condenser free of dust and lint?
l On hot days, or if the room is warm, the motor
naturally runs longer.
l II the door has been opened a lot. or if a large
amount of food has been put in, the motor WIII
run longer to cool down the interior. |