Did you wrap items around the agitator?
Stains on loadDrop items loosely into the washer. Do not wrap items around
the agitator.
Did you follow the manufacturer?s directions when adding
detergent and fabric softener?
Gray whites, dingy colors
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension.
Did you properly sort the load?
Dilute fabric softener and add to the rinse portion of a cycle Dye transfer can occur when mixing whites and colors in a
only. Do not drip fabric softener onto clothes.load. Sort dark clothes from whites and lights.
Is there above average iron (rust) in water?Was the wash temperature too low?
You may need to install an iron filter.Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you properly sort the load?
Sort dark clothes from whites and lights.Did you use enough detergent, or do you have hard
water?
Did you unload the washer promptly?
Use more detergent for washing heavy soils in cold or hard
To avoid dye transfer, unload the washer as soon as it stops.
water.
Are the hot and cold water hoses reversed?
Load is wrinkled
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Garment damage
Did you use the right cycle for the load being washed?
Use the Synthetics/Permanent Press cycle or another cycle
Check the following:
with low spin speeds (if available) to reduce wrinkling.
Were sharp items removed from pockets before washing?
Did you overload the washer?Empty pockets, zip zippers, snap or hook fasteners before
The wash load must be balanced and not overloaded. Loads washing.
should move freely during washing.
Were strings and sashes tied to prevent tangling?
Was the wash water warm enough to relax wrinkles, or
Were items damaged before washing? Mend rips and broken
are you using warm rinses?
threads in seams before washing.
Use hot or warm washes if safe for the load. Use cold rinse
water.Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
Are the hot and cold water hoses reversed?
should move freely during washing.
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
Load is tangled or twisted
Did you follow the manufacturer?s care label instructions?
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check If you need replacement parts
?Troubleshooting.? It may save you the cost of a service call. If If you need to order replacement parts, we recommend that you
you still need help, contact the dealer from whom you purchased only use factory specified parts. These parts will fit right and work
the washer, or a Whirlpool designated service company.right because they are made with the same precision used to
?
When calling, please know the purchase date and the complete build every new WHIRLPOOL appliance.
model and serial number of your appliance. This information will To locate replacement parts in your area:
help us to better respond to your request.
Contact the dealer from whom you purchased the washer, or a
Whirlpool designated service company.
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WHIRLPOOL
