Washer won?t drain or spin
TROUBLESHOOTINGIs the drain hose clogged, or the end of the drain hose
more than 96 in. (2.4 m) above the floor?
First try the solutions suggested here and possibly avoid See the Installation Instructions for proper installation of drain
the cost of a service call...hose.
Is the lid open?
Washer won?t fill, rinse or agitateThe lid must be closed during operation.
Check the following:Is there excessive sudsing?
Is the power cord plugged into a grounded 3 prong outlet?
Always measure detergent. Follow manufacturer?s directions.
Is the indicator on the Cycle Control knob properly lined up If you have very soft water, you might need to use less
with a cycle? Turn the Cycle Control knob to the right slightly detergent.
and pull to start.Is your voltage low?
Check your electrical source or call an electrician. Do not use
Are the water inlet valve screens clogged?an extension cord.
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?Washer continues to fill or drain, or the cycle seems stuck
Does the water level seem too low, or does the washer
appear to not fill completely?Is the top of drain hose lower than the water level in
washer?
The top of the agitator is much higher than the highest water The top of the hose must be higher than the water level in the
level. This creates a perception that the washer is not filling
completely. This is normal.washer for proper operation. See the Installation Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
Washer stopstaped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See the
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?Installation Instructions.
Is the indicator on the Cycle Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly Washer makes noise
and pull to start.
Is the load balanced and the washer level?
Are the water inlet valve screens clogged?The wash load should be balanced and not overloaded.
Are both the hot and cold water faucets turned on?The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
Is the water inlet hose kinked?
(if needed). See the Installation Instructions.
Is there power at the plug?
Check your electrical source or call an electrician.Did you completely remove the yellow shipping strap with
cotter pins?
Has a fuse blown or is the circuit breaker open?See the Installation Instructions.
If problem continues, call an electrician.
Are the gears engaging after the drain and before spin, or
Are you using an extension cord?is the upper part of agitator clicking during wash?
Do not use an extension cord.These are normal washer noises.
Is the washer in a normal pause in the Permanent Press
(or Handwashables) cycle?Washer leaks
The washer pauses for about 2 minutes in the Permanent
Press cycle. Allow the cycle to continue.Check the following:
Are the fill hoses tight? Are the fill hose washers properly
The Handwashables cycle (on some models) features periods
of agitation and soak. seated? Is the drain hose clamp properly installed? See the
Installation Instructions.
Is the lid open?
Is the sink or drain clogged?
The lid must be closed during operation.Sink and standpipe must be able to handle 17 gal. (64 L) of
Is the washer overloaded?water per minute.
Wash smaller loads.Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflect off the load.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
Check household plumbing for leaks.
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ACEC
WHIRLPOOL
