Service Modes, Error Codes, and Fault Finding FM23, FM24, FM335.EN 25
5. SW VERSION EPLD (AAAABC-X.Y-xxxxx). See
description above.
6. ERRORS 1. Gives the last five errors of the error buffer.
NORMAL OPERATION
The last detected error is displayed at the most left
RC button,position. The errors are displayed as 2 digit numbers and
e.g. P+ or P-
separated by a space. When less than 10 errors occurred,
the rest of the line(s) is empty. In case of no errors, the text
STANDBYMains ON
RC sequence "0-6-2-5-9-6-OSD "(for Europe & A/P)"No Errors" is displayed behind menu item "Errors 1". See
or
RC sequence "0-6-2-5-9-6-INFO+" (for USA/LatAm)paragraph 5.5 for a description.
or
Short SAM pins (works also from Standby)7. ERRORS 2. Gives the first five errors of the error buffer.
The last detected error is displayed at the most left
Do not store
settings madeposition.
during alignmentsOFF
Ignore all "Service(Settings madeduring alignments8. OPERATIONAL HOURS. The Operations Hours indicate
unfriendly" modesare stored)
the time that the display was active with half an hour
RC button,
e.g. P+ or P-resolution. It represents the system hours (OTC), not the
"UNDO" ignoreMains OFFPDP hours.
all "Service
unfriendly9. RESET ERROR BUFFER. Erase the contents of the error
"00"Service Alignment Modebuffer. Press "OK" on your remote control to activate. The modes"RC sequence
Display "SAM" top levelRC-code "0-6-2-5-9-6-OSD"
"Standby"menuorSDMcontent of the error buffer is cleared.
RC-code "0-6-2-5-9-6-INFO+"
10. STORE. This will store the performed alignments. Press
RC-code "0-6-2-5-9-6-MENU" -"OK" on your remote control to activate.
Settings madeNote: if you do not want to store the performed alignments,
during alignments
are storedUpper menu selection
(with cursor buttons)SAM submenusleave the SAM mode via code 0 0 on your remote control.
(whitepoints, align-
Lower menu selectionments, etc.)Do not activate the "store" item.
(with cursor buttons)
CL 16532099_101.pdf
STANDBY260901How to navigate
Use one of the following methods:
Select the sub-menu's (upper line) with the CURSOR
Figure 5-2 SAM Flowchart
LEFT/RIGHT keys on the remote control transmitter.
Select the menu items with the CURSOR UP/DOWN keys.
How to enterWith the CURSOR LEFT/RIGHT keys it is possible to:
Use one of the following methods:- Activate the selected menu item.
Use a standard RC-transmitter and key in the code 062596 - Change the value of the selected menu item.
directly followed by the OSD (i+) button. To toggle to the SDM mode, use the standard customer
Note: the OSD (i+) is not available on the original FTV RC-transmitter and key in the code 062596, directly
remote control; therefore use another Philips remote followed by the MENU key.
control (e.g. MG, EMG or A10).
Short jumpers 3 and 4 of connector 0382 on the SCAVIO
How to exit
panel.
Use one of the following methods:
Switch the set "off" (with the Mains switch or by pulling the
The following screen is visible:
Mains cord).
Note: new alignment settings are always stored, even
Table 5-1 SAM Menu "General"when item "store" was not activated!
Switch the set to "standby" by pressing the power button on
Service Alignment Menu Generalthe remote control transmitter.
Type Nr. - AG Code 32FD9944/01S (example)Note: new alignment settings are always stored, even
when item "store" was not activated!
SW Version OTC AAAABC-X.Y_xxxxx
Use the standard RC-transmitter and key in the code 00.
SW Version PW AAAABC-X.Y_xxxxx
Note: new alignment settings are not stored (except when
SW Version EPLD AAAABC-X.Y_xxxxxitem "store" was activated)!
Errors 1 xx xx xx xx xx
Errors 2 xx xx xx xx xx5.2.3 Customer Service Mode (CSM)
Operational hours xx
Purpose
Reset error buffer Press OK to reset
When a customer is having problems with his TV-set, he can
Store Press OK to store
call his dealer or helpdesk. The service technician can than ask
the customer to activate the CSM, in order to identify the status
1. TYPE NR. Gives the commercial type number of the of the set. Now, the service technician can judge the severness
monitor, e.g. 32FD9944/01S.of the complaint. In many cases, he can advise the customer
2. AG CODE. Is not implemented. how to solve the problem, or he can decide if it is necessary to
3. SW VERSION OTC (AAAABC-X.Y-xxxxx). visit the customer.
Note: You will find details of the latest software versions in The CSM is a read only mode; therefore, modifications in this
the chapter "Software Survey" of the "Product Survey - mode are not possible.
Colour Television" publication, which is published four
times each year.
A = the chassis name (FM23 for all displays).
B = the region (E= Europe, A= Asia Pacific, U= NAFTA,
L= LATAM or G = Global).
C = the configuration name (B= Basic, E= Enhanced).
X = the main software version number.
Y = the sub software version number.
x = last five digits of 12nc code.
4. SW VERSION PW (AAAABC-X.Y-xxxxx). See description
above. |
ACEC
PHILIPS
