TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.
The air conditioner is in a heavily occupied room, or heat-
Air conditioner will not operateproducing appliances are in use in the room. Use exhaust
vent fans while cooking or bathing and try not to use heat-
The power supply cord is unplugged. Plug into a grounded producing appliances during the hottest part of the day. A
3 prong outlet. See ?Electrical Requirements.?higher capacity air conditioner may be required, depending
The power supply cord has tripped (Reset button has on the size of the room being cooled.
popped out). Press and release RESET (listen for click; Reset
button will latch and remain in) to resume operation.Air conditioner cycles on and off too much, or does not
cool/heat room in cooling/heating mode
A household fuse has blown, or a circuit breaker has
tripped. Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician. See ?Electrical The Fan control is set to Power Saver (on some models).
Requirements.?Use Power Saver only when you are asleep or away from
home, since the fan does not circulate the room air
The Fan control is turned to the off position. Turn the Fan continuously. Use Low Cool, High Cool or Turbo Cool for your
control to an active setting.best comfort.
The local power has failed. Wait for power to be restored.The air conditioner is not properly sized for your room.
Check the cooling capabilities of your room air conditioner.
Air conditioner blows fuses or trips circuit breakersRoom air conditioners are not designed to cool multiple
rooms.
Too many appliances are being used on the same circuit. The filter is dirty or obstructed by debris. Clean the filter.
Unplug or relocate appliances that share the same circuit.
The inside evaporator and outside condenser coils are
Time-delay fuse or circuit breaker of the wrong capacity dirty or obstructed by debris. See ?Annual Maintenance.?
is being used. Replace with a time-delay fuse or circuit
breaker of the correct capacity. See ?Electrical There is excessive heat or moisture (open container
Requirements.?cooking, showers, etc.) in the room. Use a fan to exhaust
heat or moisture from the room. Try not to use heat-
An extension cord is being used. Do not use an extension producing appliances during the hottest part of the day.
cord with this or any other appliance.The louvers are blocked. Install the air conditioner in a
You are trying to restart the air conditioner too soon after location where the louvers are free from curtains, blinds,
turning the Fan control off. Wait at least 3 minutes after furniture, etc.
turning the Fan control off before trying to restart the air The outside temperature is below 65°F (18°C). Do not try to
conditioner.operate your air conditioner in the cooling mode when the
outside temperature is below 65°F (18°C).
Air conditioner power supply cord trips (Reset button
pops out)The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
Disturbances in your electrical current can trip (Reset
button will pop out) the power supply cord. Press and Windows or doors to the outside are open. Close all
release RESET (listen for click; Reset button will latch and windows and doors.
remain in) to resume operation.The Exhaust control is set to OPEN (on some models). Set
An electrical overloading, overheating, pinching or aging the Exhaust control to CLOSED for maximum cooling and/or
can trip (Reset button will pop out) the power supply heating.
cord. After correcting the problem, press and release RESET The Thermostat control is not at a cool enough setting.
(listen for click; Reset button will latch and remain in) to Adjust the Thermostat control to a cooler setting by turning
resume operation.the knob clockwise. Turn the Fan control to Turbo Cool.
NOTE: A damaged power supply cord must be replaced with a
new power supply cord obtained from the product manufacturer The air conditioner in the heating mode has insufficient
and must not be repaired.BTU/hr for the heating requirements of the room. Do not
use the air conditioner as a primary source of heat.
Air conditioner seems to run too much
Water drips from cabinet into your house
The current air conditioner replaced an older model. The
use of more efficient components may cause the air The air conditioner is not properly leveled. The air
conditioner to run longer than an older model, but the total conditioner should slope slightly downward toward the
energy consumption will be less. Newer air conditioners do outside. Level the air conditioner to provide a downward
not emit the ?blast? of cold air you may be accustomed to slope toward the outside to ensure proper drainage. See the
from older units, but this is not an indication of lesser cooling Installation Instructions.
capacity or efficiency. Refer to the efficiency rating (EER) and NOTE: Do not drill a hole into the bottom of the metal base
capacity rating (in BTU/h) marked on the air conditioner.and condensate pan.
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