Troubleshooting
SYMPTOM POSSIBLE PROBLEM SOLUTION NOTE
No sound from Speakers No power to unit. Make sure wall power Check green power LED on
outlet or power strip has the sub. Are the LED?s on?
power. Make sure all If the sub?s led is not on,
switches for outlet/power power is not getting to your
strip are on and that all speaker system. Try the
switches for speaker solutions shown.
system are on.
Is the control/right satellite of Ensure that the control There is an LED located in
your Creature plugged in speaker connector is the bottom of each of the
correctly? pushed in properly. two satellite speakers.
Remove the control /right These should both be lit. If
speaker connector from they are, your speakers are
the subwoofer, then re-both plugged in correctly.
connect this cable
ensuring that the
connector is pushed in
properly.
Distortion (static, crackling Noise may be caused by Turn monitor off to see if
or hissing sounds) interference from the noise is eliminated. Move
monitor. speaker cables farther
away from monitor.
Speaker is being overdriven Ensure that speaker is
by an amplified audio connected to the
source. appropriate receptacle.
Check color-coding on
connectors when making
connections. Make sure
that all signal cables are
inserted snugly into
receptacles.
Volume level on sound card Check volume of sound
may be too high. card via Windows Volume
Control.
Sound card or audio source Check speakers with Disconnect speaker input
material may be cause of another audio source. cable (green connector)
problem. from sound card and plug
into CD ROM headphone
jack. If static is eliminated,
troubleshoot the soundcard.
Check the speaker control Set each of the two knobs
settings. (treble, bass level) on front
of the subwoofer back the
their center /nominal
positions.
Too much bass or treble. Bass/Treble level is set too Turn Bass/Treble down or
high return their settings to the
center position.
Subwoofer emits a loud Input cables not plugged in Check input cable
hum or buzzing noise. properly connection
Speaker system Input cable may be picking Wrap up excess input
experiences radio up interference cable in order to make as
frequency interference or short as possible
picks up a radio station Purchase a ferrite clamp
and attach over input
cable. A clamp can be
purchased at your local
electronics store
Document Number: 950-0045-001 Description: MANUAL, CREATURE, ENGLISH
Revision: A Page 5 of 6
Harman Multimedia Confidential |
ACEC
JBL
