0454E prod doc2.fm Page 17 Friday, June 6, 2003 10:58 AM
TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
AUDIOVIDEOSolutions
Adjust Antenna Location and Connection
Check Cable Connection
Noisy Audio Snowy Video
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Check Cable Connection
Noisy AudioHMultiple Image
S
I
L
Move television from Electrical Appliances, Lights,G
N
Vehicles and Medical Equipment
E
Noisy AudioInterference
Increase Volume
Check Mute
Check television SPEAKERS on/off
No Audio
Normal VideoChange Channel
Set TV or Cable Mode Properly
Check Antenna Cables
No Video with
Noisy Audio
Snow
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
?
Check Cable Connections
Program the Remote Control Again
No AudioNo Video
Check Second Video Source Operation
Adjust Color Settings
Change Channel
Normal AudioNo Color
Check Audio Is Set To Stereo or Mono, Not SAP
Wrong AudioNormal Video
Replace Remote Control Batteries
Keyboard and Remote Control function may be locked. Press
Normal AudioNormal Video
ACTION and CHp buttons on the TV front panel
Intermittent Remote Control Operation simultaneously to unlock.
No effect of Remote control or the front
control panel keys
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