If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for assistance.. . 3. If you need service * . . .
Performance problems often result from little Whirlpool has a na-
things you can find and fix yourself without tools tionwide network of
of any kind. franchised TECH-
CARES Service Com-
1. If dlshwarher won?t run, or stops during cycle:
panies. TECH-CARE
Is door tightly closed and securely latched?
service technicians
Has cycle been correctly set (and Control
1 are trained to fulfill
Knob pulled out)?
Is water turned on?
Has house fuse blown or circuit breaker
tripped?
anywhere in the
Is the power cord plugged in (if so
United States. To locate TECH-CARE service in your
equipped)?
area, call our COOL-LINE service assistance tele
Has electrical power been interrupted?
phone number (see Step 2) or look in your tele-
If motor has stopped because of overload,
phone directory Yellow Pages under:
it will automatically reset itself within a few
minutes. If motor does not start, call for APPLIANCES-HOlJSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE 6 REPAIR MAJOR-REPAIRING L PLRTS
service.
WHIRLPOOLAPPLIANCES OR WHIRLPOOLAPPLIANCES
Are you using the POTS & PANS Cycle or FRANCHISEDTECH CARESERVICE FRANCHISEDTECH-CARESERVICE
HI-TEMP WASHING Option? Is the dishwasher
SERVIC?E (?0MPA.YIE.S SERVICE COMPANIES
waiting for water to heat? XYZSERVICE CO XYZSERVICECO
123Map1e. ,999.9999 123Mapk. . ,999.9999
2. If water remains in the dishwasher:
OR
l Has the cycle completed?
WASHING MACHINES, DRVERS
l Is drain air gap clogged? 6 IRONERS-SERVICING
3. If detergent remains In the covered deter- WHIRLPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE
gent cup:
l Is the bottom rack in backwards? (The rack SERVICE COMPA.VIES
XYZSERVICECO
bumpers should be at the front.) 123Maple. ,999.9999
l Is the dishwasher detergent fresh and dry
without lumps? FSP is o registered trademark
l Is the cycle completed? of Whirlpool Corporation for
4. If you hear grlndlng, grating, crunching, quality parts. Look for this
FSP symbol of quality whenever
burzlng sounds:
you need a replacement part
l A hard object has probably entered the 0 .K for your Whirlpool appliance.
POWER CLEAN Module. The sound FSP replacement parts
should stop when the object is ground up. wilt fit right and work right. because they are
made to the same exacting specifications
used to build every new Whirlpool appliance
2. If you need assistance * . . .
4. If you have a problem * . . .
Call Whirlpool COOL-LINE a service assls-
Call our COOL-LINE service assistance tele-
tance telephone number. Dial free from:
phone number (see Step 2) and talk with one of
Continental U.S. , . , , . . . , , . , . (800) 253-1301
our Consultants or if you prefer, write to:
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 81 Hawall , . . . . . . . . . . (800) 253-1121 Mr. Guy Turner, Vice President
Whirlpool Corporation
and talk with one of our trained Consultants. The
Administrative Center
Consultant can instruct you in how to obtain sat-
2000 US-33 North
isfactory operation from your appliance or, if ser-
Benton Harbor, Ml 49022
vice is necessary, recommend a qualified service
company in your area.
?If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
14 |
ACEC
WHIRLPOOL
