TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
SYMPTOMPOSSIBLE CAUSESOLUTION
Unit does not turn on Y Main Power Switch turned offY Press in Main Power Switch .
Y No AC powerY Check AC power plug and make certain any switched
outlet is turned on.
Disc does not playY Disc loaded improperlyY Load disc label-side up; align the disc with the guides and
place it in its proper position.
Y Incorrect disc typeY Check to see that disc is CD, CD-R, CD-RW, VCD, MP3-CD, DVD-R and
DVD-RW (standard conforming) or DVD-Movie; other types will not play.
Y Invalid Region CodeY Use Region 1 disc only.
Y Rating is above parental presetY Enter password to override or change rating settings (see page 19).
No pictureY Intermittent connectionsY Check all video connections.
Y Wrong inputY Check input selection of TV or receiver.
Y Progressive Scan output selectedY Use Progressive Scan mode only with compatible TV.
Y Video Off feature activeY Press Video Off Button Q to reactivate video circuitry
(see page 29).
No soundY Intermittent connectionsY Check all audio connections.
Y Incorrect digital audio selectionY Check digital audio settings.
Y DVD disc is in fast or slow modeY There is no audio playback on DVD discs during fast or slow modes.
Y Surround receiver not compatible Y Use analog audio outputs.
with 96kHz PCM audio
Picture is distorted or jumps duringY MPEG-2 decodingY It is a normal artifact of DVD playback for pictures to jump
fast forward or reverse playor show some distortion during rapid play.
Some remote buttons do not operateY Function not permitted at this timeY With most DVDs, some functions are not permitted at certain
during DVD play; prohibited symbol times (e.g., Track Skip) or at all (e.g., direct audio track selection).
appears (see below)
The OSD menu is in a foreign languageY Incorrect OSD languageY Change OSD language selection (see pages 19).
The symbol appearsY Requested function not available at Y Certain functions may be disabled by the DVD itself during
this timepassages of a disc.
Picture is displayed in theY Incorrect match of aspect ratio settingsY Change aspect ratio settings (see page 17).
wrong aspect ratioto disc
Remote control inoperativeY Weak batteriesY Change both batteries.
Y Sensor is blockedY Clear path to sensor or use optional outboard remote sensor.
Disc will not copy to VCRY Macrovision protectionY Many DVDs are encoded with Macrovision to prevent
copying to VCR.
34 TROUBLESHOOTING GUIDE |