Troubleshooting
EnglishWARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
ProblemSolution
No power� Check if the AC power cord is properly connected.
� Press the STANDBY ON on the front of the DVD
system to turn on the power.
No picture� Refer to your TVOs manual for correct Video In
channel selection. Change the TV channel until you
see the DVD screen.
� Check if the TV is switched on.
Distorted picture� Sometimes a small amount of picture distortion may
appear depending on the disc being played back. This
is not a malfunction.
Completely distorted picture or� Connect DVD Player directly to the TV.
black/white picture with DVD� Make sure the disc is compatible with the DVD/
Player.
� Ensure that the DVD PlayerOs TV Type is set to match
that of the Disc and your TV.
No sound or distorted sound� Adjust the volume.
� Check that the speakers are connected correctly.
No audio at digital output� Check the digital connections.
� Check if your receiver can decode MPEG-2 or DTS
and if not, please make sure the digital output is set
to PCM.
� Check if the audio format of the selected audio
language matches your receiver capabilities.
No output from subwoofer during stereo � Check that all speaker settings in the setup menu
have been change to small instead of large.
Disc canOt be played� The DVD+R/CD-R must be finalized.
� Ensure the disc label is facing up.
� Check if the disc is defective by trying another disc.
� If you have recorded a Picture CD or MP3 CD
yourself, ensure that your disc contains at least 10
pictures or 5 MP3 tracks.
� Region code incorrect.
Visit us at www.p4c.philips.com for service support
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