Service Modes, Error Messages, and Repair TipsLC13E5.EN 17
1 TYPE: 17PF9945/012 HRS:0029 CSM11 TYPE: 17PF9945/012 HRS:0029 CSM2
2 SWID: LC03E21-1.11 2 SWID: LC03E21-1.11
3 ERR : 0 0 0 0 0 0 0 3 ERR : 0 0 0 0 0 0 0
4 OPT : 79 254 14 56 128 0004 OPT : 79 254 14 56 128 000
55
6 SYSTEM: WEST EUR11 SOURCE : 56 BRIGHTNESS: 5011
7 NO SIGNAL12 SOUND : MONO7 CONTRAST : 56 12
8 13 VOLUME : 268 HUE : 5013
9 14 BALANCE: 1914
10 15 COLOUR : 501015
CL 36532073_085.epsCL 36532073_086.eps
021203021203
Figure 5-3 CSM 1Figure 5-4 CSM 2
The Customer Service Menu (CSM1) shows the following The next Customer Service Menu (CSM2) shows the following
information:information:
?Line 1: ?TYPE: 99XX9999/99XHRS: nnnn?. TYPE: type-?Line 6: "BRIGHTNESS": Value indicates level at entry
version/model of the set (i.e. 17PF9945/12). HRS: CSM.
Hexadecimal counter of operating hours. (Standby hours ?Line 7: "CONTRAST?: Value indicates level at entry CSM.
are counted as operating hours).?Line 8: "HUE?: Value indicates level at entry CSM.
?Line 2: ?SWID: AAAABBC-X.YY?: (Software
identification of the main micro controller on TV-Board) See
paragraph ?Service Alignment Mode (SAM)?. Details on 5.3Errors
available software versions can be found in the chapter
?Software Survey? of the publication ?Product Survey - 5.3.1 Error code buffer
Colour Television?.
?Line 3: ?CODES: xx xx xx xx xx xx xx ?. Error code The error code buffer contains all errors detected since the last
buffer (see paragraph ?Errors?). Displays the last 7 errors time the buffer was erased. The buffer is written from left to
of the error code buffer. right. When an error occurs that is not yet in the error code
?Line 4: ?OPT xxx xxx xxx xxx xxx xxx xxx xxx?. Option buffer, the error is written at the left side and all other errors
bytes. Option bits control the software and hardware shift one position to the right.
functionality of the chassis. An option byte or option
number represents 8 of those bits. Each option number is The error code buffer will be cleared in the following cases:
displayed as a decimal number between 0 and 255. The - By activating the CLEAR ERRORS function in SAM menu.
set may not work correctly when an incorrect option code - By transmitting 0-6-2-5-9-9 with the normal RC.
is set. See chapter 8 for more information on correct option - By transmitting the commands ?DIAGNOSE 99 OK? with
settingsthe DST (RC7150) or with ComPair.
?Line 6: ?SYSTEM: EUROPE/WEST EUR/EAST EUR/UK/- Automatically reset if its contents has not changed for 50
FRANCE?. Indicates which colour and sound system is hours.
installed for this preset as defined in the Manual INSTALL
menu:By leaving SDM or SAM with the mains switch, the error buffer
- PAL BGis not reset.
- PAL I
- PAL DKExamples:
- SECAM BGERROR: 0 0 0 0 0 0 0 : No errors detected
- SECAM DKERROR: 6 0 0 0 0 0 0 : Error code 6 is the last and only
- SECAM LL?detected error
?Line 7: ?NO SIGNAL?. Indicates that the set is not ERROR: 9 6 0 0 0 0 0 : Error code 6 was first detected and error
receiving an ?ident? signal on the selected source.code 9 is the last detected (newest) error
- No or bad antenna signal; connect a proper antenna
signalThe contents of the error buffer can also be made visible
- Antenna not connected; connect the antennathrough the ?blinking LED? procedure. This is especially useful
- No channel / preset is stored at this program number; when there is no picture. See paragraph 5.4 ?The blinking LED
go to the INSTALL menu and store a proper channel at procedure ?.
this program number
- The tuner is faulty (in this case the CODES line will 5.3.2 Error codes
contain number 13); check the tuner and replace/repair
if necessary
In case of non-intermittent faults, clear the error buffer before
Note: On some models, BLUE MUTE is displayed (if the BM
starting the repair, to prevent that ?old? error codes are present
option is ON) when no signal is received.
(it is wise to write down the content of the error buffer before
?Line 11: ?SOURCE?. Indicates which SOURCE is
you clear it). If possible check the entire content of the error
installed for this preset: EXT1, SVHS2, EXT2, or Tuner.
buffers. In some situations an error code is only the result of
?Line 12: "SOUND": Indicates which sound mode is
another error code (and not the actual cause).
installed for this preset: Mono, NICAM, Stereo, L1, L2,
Note: a fault in the protection detection circuitry can also lead
SAP, Virtual, or Digital.
to a protection.
?Line 13: "VOLUME?: Value indicates level at entry CSM.
?Line 14: "BALANCE": Value indicates level at entry CSM.
?Line 15: "COLOUR?: Value indicates level at entry CSM. |
ACEC
