Requesting Assistance or
Service
Before calling for assistance or service, please check ?Troubleshooting? on page 18. It may
save you the cost of a service call. If you still need help, follow the instructions below.
For service or assistance in the U.S.A.:
1. If you need assistance+ . . . 3. If you need FSP*
replacement parts . . .
Call the Whirlpool Consumer Assistance
Center telephone number. FSP is a registered trademark of Whirlpool
Dial toll free from anywhere Corporation for quality parts. Look for this
w in the U.S.A.: symbol of quality whenever you need a
replacement part for your WHIRLPOOL*
1-800-253-l 301
El appliance. FSP replacement parts will fit
and talk with one of our trained right and work right, because they are made
consultants. The consultant can instruct you
to the same exacting specifications used to
in how to obtain satisfactory operation from build every new WHIRLPOOL appliance.
your appliance or, if service is necessary,
To locate FSP replacement parts in your
recommend a qualified service company in area, refer to Step 2 or call the Whirlpool
your area. Consumer Assistance Center number
If you prefer, write to: in Step 1.
Whirlpool Brand Home Appliances
Consumer Assistance Center 4. If you are not satisfied
c/o Correspondence Dept. with how the problem
2000 North M-63 was solved . . .
Benton Harbor, Ml 49022-2692 . Contact the Major Appliance Consumer
Please include a daytime phone number in Action Program (MACAP). MACAP is a
your correspondence. group of independent consumer experts
that voices consumer views at the highest
2. If you need service+ . . . levels of the major appliance industry.
Whirlpool has a nationwide network of l Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
authorized Whirlpool service
companies. Whirlpool service failed to resolve your problem.
Major Appliance Consumer Action Program
SERVICE technicians are trained to fulfill
the product warranty and 20 North Wacker Drive
Chicago, IL 60606
El provide after-warranty service,
anywhere in the United States. To locate the l MACAP will in turn inform us of your action.
authorized Whirlpool service company in
your area, call our Consumer Assistance t When asking for help or service:
Center telephone number (see Step 1) or
Please provide a detailed description of
look in your telephone directory Yellow
the problem, your appliance?s complete
Pages under: model and serial numbers, and the
l APPLIANCE-HOUSEHOLD- *WASHING MACHINES &
MAJOR, SERVICE (I REPAIR DRYERS, SERVICE B REPAIR purchase date. (See page 2.) This
-See: Whirlpool Appliances or - See: Whirlpml Appliances or information will help us respond
Aulhoreed Whfrlpool Service Auihorized Whirlpool Service
(Examp/e:XYZ Service Co.) (Example: XYZ Service Co.) properly to your request.
19 |
ACEC
WHIRLPOOL
