If you need service or 2. If you need assistance*...
Call Whirlpool COOL-LINE@ service assistance
assistance, we suggest
telephone number. Dial free from:
you follow these four steps: Contlnental U.S. . . . . . . . . . . . . . (800) 2534301
Michigan . . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska &I Hawali . . . . . . . . . . . . (800) 253-1121
1. Before calling for assistance...
and talk with one of our trained Consultants. The Con-
Performance problems often result from little things sultant can instruct you in how to obtain satisfactory
you can find and fix Yourself without tools of any kind. operation from your appliance or, if service is neces-
sary, recommend a qualified service company in
If your refrigerator will not operate:
your area.
l Is the power supply cord plugged into a live circuit
with the proper voltage? [See page 4.)
l Have you checked your home?s main fuses or circuit
breaker box? 3. If you need service*...
l Is the Temperature Control turned ON?
Whirlpool has a na-
If there is a mttling or jingling noise, or other un- tionwide network of
familtar sounds: franchised TECH-CARE ?
l Is something on top or behind the refrigerator mak- Service Companies.
ing noise when the refrigerator is running? TECH-CARE service
l New features on your new refrigerator make new technicians are trained
sounds. You may be hearing air flowing from the to fulfill the product
fans, timer clicks for the defrosting cycle, defrost warranty and provide
water draining into the defrost pan, after-warranty service.
If your ice maker will not operate: [ FRANCHISED SERVICE 1 anywhere in the United
l Has the freezer had enough time to get cold? With a States. To locate TECH-
new refrigerator, this might take overnight. CARE sewice in your area, call our COOL-LINE service
l Is the signal arm ON. .in the down position? assistance telephone number [see Step 2) or look in
l Is the water valve turned on? Is water getting to the your telephone directory Yellow Pages under:
ice maker? APPLIANCES-HOUSEHOLD- ELECTRICALAPPLIANCES-
MAJOR- SERVICE 6 REPAIR MAJOR- REPAIRING 6 PARTS
If there is water in the defrost pan: OR
WHIRLPOOL APPLIANCES WHIRLPOOL APPLIANCES
l In hot, muggy weather, this is normal. The pan can
FRANCHISED TECH-CARE SERVICE FRANCHISED TECH-CARE SERVICE
even be half full. Make sure the refrigerator is level so
SERVICE COMPANIES SERVICE COMPANIES
the pan doesn?t overflow. XYZ SERVICE CO XYZ SERVICE CO
123 MaDIe 999.9999 123 Maple. < 999.9999
If the lights are not working:
OR
l Have you checked your home?s main fuses or circuit
WASHING MACHINES, DRYERS
breaker box? .3 IRONERS-SERVICING
l Is the power supply cord plugged into a live circuit
WHIRLPOOL APPLIANCES
with the proper voltage? (See page 4.) FRANCHISED TECH-CARE SERVICE
If a bulb is burned out: SERVICE COMPANIES
XYZ SERVICE CO
l See instructions for changing light bulbs on page 7. 123 Maple 999-9999
Use appliance bulbs only.
If the motor seems to run too much:
4. If you have a problem*...
l Is the condenser, behind the base grille, free of dust
Call our COOL-LINE service assistance telephone
and lint?
number (see Step 2) and talk with one of our Consul-
l On hot days, or if the room is warm, the motor natu-
tants, or if you prefer, write to:
rally runs longer
l If the door has been opened a lot, or if a large Mr. Stephen E. Upton, Sr. Vice President
amount of food has been put in, the motor will run Whirlpool Corporation
longer to cool down the interior. Administrative Center
2000 US-33 North
Remember: Motor running time depends on dif-
Benton Harbor, Ml 49022
ferent things: number of door openings, amount of
food stored, temperature of the room, setting of the *If you must call or write, please provide: model
controls. number, serial number, date of purchase, and a com-
And, your new refrigerator may be larger than your plete description of the problem. This information is
old one so it has more space to be cooled. It also has needed in order to better respond to your request for
a regular freezer instead of a frozen food compati- assistance.
ment. All this means better refrigeration and may re-
quire more running time than your old one.
FSP IS o registered tradernor& of WhIrlpool
Corporation for quollty ports Look for this svmbol
of quo1M-Y whenever you need o replacement
port for your WhIrlpool appllonce FSP
FSP replacement parts will fit rlghl and woti right
because thev ore made to the some exoctlno
@ specfflcot!o& used to build every new _
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WHIRLPOOL
