TROUBLESHOOTING GUIDE / AFTER-SALES
SERVICE
Troubleshooting GuideAfter-Sales Service
If a fault occurs, before contacting our After-If, after carrying out the above checks the
Sales Service, make the following checks to malfunction persists or appears again, turn
try and remedy the problem:the dryer off and call our After-Sales Service
Drying takes too long / laundry is not dry (refer to guarantee).
Please specify:
enough:
Was the correct programme selected? The nature of the fault.
The dryer type and model.
Was the inserted laundry too wet (Washing
machine spin speed less than 800 rpm)? The service code (the number after the word
Is the lint filter dirty (filter indicator lamp on)?Service on the adhesive rating plate) on the right-
hand side when the door is open.
The dryer does not operate: Your full address and phone number.
(following a power failure and/or
interruption to the mains supply, always
press the Start button).
Is the plug properly inserted into the mains
electricity socket?
Is there a power failure?
Has the fuse blown?
Is the door well closed?
Has the programme been selected?
Has the start delay option been selected?
Has the Start/Pause button been pressed?
Lint filter indicator lamp light on:
Is the lint filter clean?
Is the vent hose blocked?
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