If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance... If the motor seems to run too much:
l Is the condenser, behind the base grille, free of
Performance problems often result from little
dust and lint?
things you can find and fix yourself without tools of
any kind. l On hot days, or if the room is warm, the motor
naturally runs longer.
If your refrigemtor will not operate:
l If the door has been opened a lot, or if a large
l Is the power supply cord plugged into a live
amount of food has been put in, the motor will
circuit with the proper voltage? (See page 4.) run longer to cool down the interior.
l Have you checked your home?s main fuses or
circuit breaker box? Remember: Motor running time depends on dif-
ferent things: number of door openings, amount of
l Is the Refrigerator Control ON?
food stored, temperature of the room, setting of the
If there is a mttling or jingling noise, or other controls.
unfamiliar sounds: And, your new refrigerator may be larger than
l Is something on top or behind the refrigerator your old one so it has more space to be cooled. It
making noise when the refrigerator is running? also has a regular freezer instead of a frozen food
l New features on your new refrigerator make new compartment. All this means better refrigeration
sounds. You may be hearing air flowing from the and may require more running time than your old
fans, timer clicks for the defrosting cycle, defrost one.
water draining into the defrost pan.
If your ice maker will not opemte:
2. If you need assistance%.
l Has the freezer had enough time to get cold?
With a new refrigerator, this might take overnight. Call Whirlpool COOL-LINE@ service as-
l Is the signal arm ON...in the down position? sistance telephone number. Dial free from any-
where in the U.S.:
l Is the water valve turned on? Is water getting to
l-800-253-1301
the ice maker?
and talk with one of our trained Consultants. The
If there is water in the defrost pan: Consultant can instruct you in how to obtain satis-
l In hot, muggy weather, this is normal. The pan can factory operation from your appliance or, if serv-
even be half full. Make sure the refrigerator is ice is necessary, recommend a qualified service
level so the pan doesn?t overflow. company in your area.
If the light does not work:
l Have you checked your home?s main fuses or
circuit breaker?
l Is the power supply cord plugged into a live
circuit with the proper voltage? (See page 4.)
If the bulb is burned out:
l See instructions for changing light bulbs on page
6. Only use appliance bulbs.
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ACEC
WHIRLPOOL
