4. SERVICE DIAGNOSIS CHART
COMPLAINTPOINTS TO BE CHECKED REMEDY
Cooling is" Is the power cord unplugged from the outlet? " Plug to the outlet.
impossible." Check if the power switch is set to OFF. " Set the switch to ON.
" Check if the fuse of power switch is shorted. " Replace a regular fuse.
" Measure the voltage of power outlet. " If voltage is low, wire newly.
Cooling ability is" Check if the set is placed close to wall. " Place the set with the space of about 10cm.
poor. " Check if the set is placed close to stove, " Place the set apart from these heat appliances.
gas cooker and direct rays.
" Is the ambient temperature high or the room door closed?" Make the ambient temperature below.
" Check if put in is hot. " Put in foods after cooled down.
" Did you open the door of the set too often or " Don't open the door too often and close it firmly.
check if the door is closed up?
" Check if the Damper Control is set to "cold-position". " Set the control to mid-position.
Foods in the" Is foods placed in cooling air outlet? " Place foods in high temperature section.(Front Part)
Refrigerator are frozen. " Check if the control is set to "cold-position". " Set the control to "mid-position".
" Is the ambient temperature below 5°C? " Set the control to "warm-position".
Dew or ice forms in " Is liquid food stored? " Seal up liquid foods with wrap.
the chamber of the set. " Check if put in is hot. " Put in foods after cooled down.
" Did you open the door of the set too often or " Don't open the door too often and close it firmly.
check if the door is closed up.
Dew forms in the" Check if ambient temperature and humidity " Wipe dew with a dry cloth. This occurrence is
Exterior Case.of surroumcling air are high. solved naturally in low temperature and humidity.
" Is there gap in the door packed? " Fill up the gap.
Abnormal noise" Are the set positioned in a firm and even place? " Adjust the Adjust Screw, and position in the firm place.
generates. " Are any unnecessary objects set in the back " Remove the objects.
side of the set?
" Check if the Tray Drip is not firmly fixed. " Fix it firmly on the original position.
" Check if the cover of mechanical room in below " Place the cover at the original position.
and front side is taken out.
To close the door is" Check if the door packing is dirty with filth " Clean the door packing.
such as juice.
not handy.
" Is the set positioned in a firm and even place? " Position in the firm place and adjust the Adjust Screw.
" Is too much food putted in the set? " Keep foods not to reach the door.
Ice and foods smell" Check if the inside of the set is dirty. " Clean the inside of the set.
" Did you keep smelly foods without wrapping? " Wrap smelly foods.
unpleasant.
" It smells of plastic." The new products smells of plastic, but it is eliminated
after 1-2 weeks.
" In addition to the items described left, refer to the followings to solve the complaint.
Replace the
Check if dew forms inDefrosting
Components of
the Freezer.is poor.
defrosting circuit.
Check RefrigeratingThe cycle
Repair the cycle.
Cycle.is faulty.
The operation of
Check the Replace the
the Damper
Damper ControlDamper Control
Control is poor.
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ACEC
LG-GOLDSTAR
