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Guarantee & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
Customer Care Centre in your country.
ProblemPossible cause(s)Solution
The iron is plugged in but the soleplate There is a connection problem.Check the mains cord, the plug and
is cold.the wall socket.
The iron does not produce any steam. There is not enough water in theFill the water tank (see 'Filling the
water tank.water tank').
The steam control has been set toSet the steam control to a position
position O.between 1 and 6 (see 'Steam ironing').
The iron is not hot enough.Select an ironing temperature that is
suitable for steam ironing (2 to
MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
The (vertical) shot-of-steam functionThe (vertical) shot-of-steam function Continue ironing in horizontal
does not work.has been used too often within a very position and wait for a while before
short period.using the (vertical) shot-of-steam
function again.
The iron is not hot enough and/orSelect an ironing temperature that is
the drip-stop function has beensuitable for steam ironing (2 to
activated.MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
Water droplets drip onto the fabric.The cap of the filling opening has not Close the cap properly.You will hear a
been closed properly.click.
An additive has been poured into the Rinse the water tank and do not put
water tank.any additive in the water tank.
Flakes and impurities come out of the You have been using hard water,Use the calc-clean function a few
soleplate during ironing.which has caused scale flakes totimes (see 'Using the calc-clean
develop inside the soleplate.function').
The red pilot light blinks (typesThe safety shut-off function hasMove the iron slightly to deactivate
GC4243, GC4238 and GC4233 only). switched the iron off (see 'Safetythe safety shut-off function.The pilot
shut-off function')light stops blinking.
The iron is plugged in but the blueThere is a connection problem.Check the mains cord, the plug and
alert light is out (types GC4243 andthe wall socket.
GC4238 only). |
ACEC
PHILIPS
