14ENGLISH
Troubleshooting
This chapter summarises the most common problems you could encounter with your iron. Please
read the different sections for more details. If you are unable to solve the problem, please contact the
Philips Customer Care Centre in your country.
ProblemPossible cause(s)Solution
The appliance does not becomeThere is a connection problem.Check the mains cord, the plug and the
hot.wall socket.
The steam tank has not been switchedSet the on/off switch to 'on'.
on.
The temperature dial has been set toSet the temperature dial to the
MIN.required ironing temperature.
Smoke comes out of my new iron Some parts of the appliance have beenThis phenomenon is perfectly normal
when I switch it on.lightly greased in the factory and mayand will cease after a short while.
initially give off some smoke when heated.
The iron does not produce anyThere is not enough water in the waterFill the water tank (see 'Preparing for
steam.tank.use', section 'Filling the detachable
water tank').
The steam tank pilot light is still onWait until the pilot light goes out
(GC8030/GC7030 only).(GC8030/GC7030 only).
The selected ironing temperature is tooSet the temperature to 2 or higher.
low for steam ironing.
The water tank has not been properlyAttach the water tank to the steam
attached to the steam tank.tank properly (you will hear a click).
When the iron has been set to a verySet the iron to a lower temperature,
high temperature, the steam produced is e.g. 2, to check if the iron is actually
dry and hardly visible. It will be even lessproducing steam.
visible when the ambient temperature is
relatively high and it will be entirely
invisible when the temperature has been
set to MAX.
Water droplets come out of theThe selected temperature is too low forSet the temperature higher than 2.
soleplate.steam ironing.
When you start steam ironing and when This is perfectly normal. Hold the iron
you have stopped steam ironing for aover an old cloth and press the steam
while, the steam that was still present inactivator when you start ironing (again).
the supply hose will have cooled downWait until steam instead of water
and condensed into water, which causescomes out of the soleplate.
water droplets to come out of the
soleplate.
Flakes and impurities come out of Impurities or chemicals present in theClean the soleplate with a damp cloth.
the soleplate or the soleplate iswater have deposited in the steam vents
dirty.and/or on the soleplate.
The appliance produces aWater is being pumped into the steamThis is normal.
pumping sound.tank.
The pumping sound does not stop.Unplug the iron immediately and
contact an authorised Philips service
centre.
Dirty water comes out of theToo much scale and minerals haveRinse the steam tank. See chapter
soleplate.accumulated inside the steam tank.'Cleaning and maintenance'. |
ACEC
PHILIPS
