28ENGLISH
Troubleshooting
If you have a problem, you may nd the solution in the table below. If the table does not provide the
solution to your problem or if you have a question, see the chapter Guarantee & service.
ProblemSolution
The indicator light You have not yet ushed the coffee machine (see chapter Preparing the
continues to blink slowly.machine for use.
?
You have used the SENSEO coffee machine at an altitude higher than
2200 metres above sea level. This has caused the water in the machine to
start boiling before it has reached the required temperature. This prevents
the machine from functioning properly. Switch off the machine and no
longer use it at altitudes higher than 2200 metres above sea level.
?
The SENSEO coffee You have not yet ushed the coffee machine. When you use the machine
machine does not produce for the rst time, you have to ush it before you can start brewing coffee
coffee when it is switched (see chapter Preparing the machine for use).
on for the rst time.
The indicator light Make sure that:
continues to blink rapidly.
you have placed the water reservoir properly;
there is enough water in the water reservoir (i.e. above the ° MIN level
if you want to brew 1 cup);
the ambient temperature is not lower than 10C. If it is, the machine does
not function properly.
Water leaks from the Make sure that:
coffee machine.
you have closed the lid properly (the lever must be properly locked);
you have not lled the water reserMAX voir levbeyel; ond the
the sieve in the centre of the pod holder is not clogged. If the sieve
is clogged, unclog it by rinsing the pod holder under a running tap. If
necessary, use a washing-up brush or a pin to unclog the sieve;
you have put the coffee pod properly in the centre of the pod holder;
the sealing ring is not stuck under the edge of the water distribution disc;
the water drops on the worktop are not the result of placing or removing
the water reservoir or removing used coffee pods;
you do not remove the water reservoir when the coffee machine is
heating up. This may cause water that normally ends up in the water
reservoir to leak out of the machine.
In all other cases, if you are living in Japan, dial 0120-365-359 to contact
?
the SENSEO helpdesk (Japanese speaking only).
The lid cannot be opened.A vacuum may have temporarily formed under the lid.
Switch off the machine. Pull the lever up as far as it goes and wait 24
hours before you open the lid. You may need to use quite some force. |
ACEC
PHILIPS
