TROUBLESHOOTING
You can solve many common air conditioner problems easily, saving you the cost of a service call. Try the suggestions below to
see whether you can solve your problem without outside help.
Air conditioner will not operate.Air conditioner cycles on and off too much, or does not
cool/heat room in cooling/heating mode.
The power supply cord is unplugged. Plug into a grounded
3 prong outlet. See ?Electrical Requirements.?The Fan control is set to POWER SAVER (on some
A household fuse has blown or circuit breaker has models). Use Power Saver only when you are away from
tripped. Replace the fuse or reset the circuit breaker. Plug home or asleep, since the fan does not circulate the room air
continuously. Use LOW COOL, HIGH COOL or TURBO COOL
into a grounded 3 prong outlet. See ?Electrical for your best comfort.
Requirements.?
The Fan control is turned to the off position. Turn the FAN The air conditioner is not properly sized for your room.
control to an active setting.Check the cooling capabilities of your room air conditioner.
Room air conditioners are not designed to cool multiple
The local power has failed. Wait for power to be restored.rooms.
The filter is dirty or obstructed by debris. Clean the filter.
Air conditioner blows fuses or trips circuit breakers.The inside evaporator and outside condenser coils are
dirty or obstructed by debris. See ?Annual Maintenance.?
Too many appliances are being used on the same circuit.
Unplug or relocate appliances that share the same circuit.There is excessive heat or moisture (open container
Time-delay fuse or circuit breaker of the wrong capacity cooking, showers, etc.) in the room. Use a fan to exhaust
is being used. Replace with a time-delay fuse or circuit heat or moisture from the room. Try not to use heat-
producing appliances during the hottest part of the day.
breaker of the correct capacity. See ?Electrical
Requirements.?The louvers are blocked. Install the air conditioner in a
An extension cord is being used. Do not use an extension location where the louvers are free from curtains, blinds,
cord with this or any other appliance.furniture, etc.
The outside temperature is below 65°F (18°C). Do not try to
You are trying to restart the air conditioner too soon after operate your air conditioner in the cooling mode when the
turning the Fan control off. Wait at least 3 minutes after outside temperature is below 65°F (18°C).
turning the Fan control off before trying to restart the air
conditioner.The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
Air conditioner seems to run too much.
Windows or doors to the outside are open. Close all
The current air conditioner replaced an older model. The windows and doors.
use of more efficient components may cause the air The Exhaust control is set to OPEN (on some models). Set
conditioner to run longer than an older model, but the total
energy consumption will be less. Newer air conditioners do the Exhaust control to CLOSED for maximum cooling and/or
not emit the ?blast? of cold air you may be accustomed to heating.
from older units, but this is not an indication of lesser cooling The Thermostat control is not at a cool enough setting.
capacity or efficiency. Refer to the efficiency rating (EER) and Adjust the THERMOSTAT control to a cooler setting by
capacity rating (in BTU/h) marked on the air conditioner.turning the knob clockwise. Turn the FAN control to TURBO
COOL.
The air conditioner is in a heavily occupied room, or heat-
producing appliances are in use in the room. Use exhaust The air conditioner in the heating mode has insufficient
vent fans while cooking or bathing and try not to use heat-BTUs/hr for the heating requirements of the room. Do not
producing appliances during the hottest part of the day. A use the air conditioner as a primary source of heat.
higher capacity air conditioner may be required, depending
on the size of the room being cooled.
Water drips from cabinet into your house.
The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole in the bottom of the metal base and
condensate pan.
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