EN 245.EM5.1EService Modes, Error Codes, and Fault Finding
- I: PAL I signal received."CUSTOM LOCK". It is possible that more than one value
- L/La: SECAM L/La signals received.is shown.
- M: NTSC M signal received with video carrier on 38.9 ?PROGRAM CATEGORY. Indicates the theme of the
MHz.selected transmitter: "MOVIES", "NEWS", "SHOWS",
"SPORTS", "CHILDREN", "MUSIC", "CULTURE", or
Customer Service Menu 3"SERIES".
?BALANCE. Indicates the balance settings, between "-50" ?TV RATINGS LOCK. Only applicable for US.
and "+50". Change via "MENU", "SOUND", and ?MOVIE RATINGS LOCK. Only applicable for US.
"BALANCE". Not applicable for Dolby Pro Logic sets.?V-CHIP TV STATUS. Only applicable for US.
?CENTRE MODE. Indicates if centre mode is set "ON" or
"OFF". When centre mode is on, all TV speakers are used Customer Service Menu 5
as one centre speaker. Change Centre mode via "MENU", ?V-CHIP MOVIE STATUS. Only applicable for US.
"SETUP", "SPEAKERS", and "CENTRE MODE".?OPTIONS 1. Gives the option codes of option group 1 as
?DNR. Gives the selected DNR setting (Dynamic Noise set in SAM (Service Alignment Mode).
Reduction), "OFF", "MINIMUM", "MEDIUM", or ?OPTIONS 2. Gives the option codes of option group 2 as
"MAXIMUM". Change via "MENU", "PICTURE", "DNR"set in SAM (Service Alignment Mode).
?NOISE FIGURE. Gives the noise ratio for the selected ?AVL. Indicates the last status of AVL (Automatic Volume
transmitter. This value can vary from 0 (good signal) to 127 Level): "ON" or "OFF". Change via "MENU", "TV",
(average signal) and to 255 (bad signal). For some "SOUND", "AVL"
software versions, the noise figure will only be valid when ?DELTA VOLUME. Indicates the last status of the delta
"Active Control" is set to "medium" or "maximum".volume for the selected preset as set by the customer: from
?SOURCE. Indicates which source is used and the video/"-12" to "+12". Change via "MENU", "TV", "SOUND",
audio signal quality of the selected source. (Example: "DELTA VOLUME".
Tuner, Video/NICAM) Source: "TUNER", "EXT1", "EXT2", ?SURROUND TRIM L. Indicates the last status of
"EXT3", "EXT4", "SIDE", "AV1", "AV2", "AV3" or "AV4". "SURROUND LEFT VOLUME" as set by the customer:
Video signal quality: "VIDEO", "S-VIDEO", "RGB 1FH", from "-10" to "+10". Only available in Digital Dolby sets.
"YPBPR 1FH 480P", "YPBPR 1FH 576P", "YPBPR 1FH Change via "MENU", "SETUP", "SPEAKERS",
1080I", "YPBPR 2FH 480P", "YPBPR 2FH 576P", "YPBPR "SURROUND L VOLUME.
2FH 1080I", "RGB 2FH 480P", "RGB 2FH 576P" or "RGB ?SURROUND TRIM R. Indicates the last status of
2FH 1080I". Audio signal quality: "STEREO", "SPDIF 1", "Surround Right Volume" as set by the customer: from "-
"SPDIF 2" or "SPDIF".10" to "+10". Only available in Digital Dolby sets. Change
?AUDIO SYSTEM. Gives information about the audio via "MENU", "SETUP", "SPEAKERS", "SURROUND R
system of the selected transmitter: "ANALOGUE MONO", VOLUME.
"ANALOGUE STEREO", "PCM 2/0", "DD 1/0", "DD 2/0 ?FRONT SPKR DIST. Indicates the last status of the
LtRt", "DD 2/0 L0R0", "DD 2/1", "DD 2/2", "DD 3/0", "DD 3/distance to the front speakers as set by the customer: "1m",
1", "DD 3/2", "DD 1+1", "MPEG 1/0", "MPEG 2/0", "MPEG "2m", or "3m",.... Change via "MENU", "SETUP",
2/0 LtRt", "MPEG 2/1", "MPEG 2/2", "MPEG 3/0", "MPEG "SPEAKERS", "TO FRONT".
3/1", "MPEG 3/2", "MPEG 1+1" or "MPEG 2+2".?SURR. SPKR DIST. Indicates the last status of the
?TUNED BIT. Gives information about the tuning method of distance to the surround speakers as set by the customer:
the stored pre-set. If a channel is found via "automatic "1m", "2m", or "3m",.... Change via "MENU", "SETUP",
installation", you will see the value "Off". When you change "SPEAKERS", "TO SURROUND".
this (automatically found) frequency via "fine tune"
adjustment (installation menu - manual installation), the How to exit CSM
displayed value will change to "On". Therefore, when you Use one of the following methods:
see the value "On" in this line, it is an indication that the ?After you press a key on the RC-transmitter (with exception
received channel is a non-standard signal (e.g. of a VCR).of the "CHANNEL", "VOLUME" and digit (0-9) keys), or
?SURROUND SPEAKERS. Indicates if the surround ?After you switch the TV-set "OFF" with the mains switch.
speakers are present, "YES" or "NO". Change via "MENU",
"SETUP", "SPEAKERS", and "SURROUND SPEAKERS".
?ON TIMER. Indicates if the "On Timer" is set "ON" or "OFF" 5.3Problems and Solving Tips (related to CSM)
and if the timer is "ON" also displays start time, start day
and program number. Change via "MENU", "TV", Note: Below described problems are all related to the TV
"FEATURES", and "ON TIMER".settings. The procedures to change the value (or status) of the
?PRESET LOCK. Indicates if the selected preset has a child different settings are described above. New value(s) are
lock: "LOCKED" or "UNLOCKED". Change via "MENU", automatically stored.
"TV", "FEATURES", "CHILD LOCK", and "CUSTOM
LOCK".
5.3.1 Picture Problems
Customer Service Menu 4Snowy/noisy picture
?CHILD LOCK. Indicates the last status of the general child 1. Check line 24 "Noise Figure". In case the value is 127 or
lock: "UNLOCK", "LOCK", or "CUSTOM LOCK". Change higher, and the value is also high on other programs, check
via "MENU", "TV", "FEATURES", "CHILD LOCK", and the aerial cable/aerial system. For some software
"LOCK".versions, the noise figure will only be valid when "Active
?AGE LOCK. Indicates the last status of the EPG rating for Control" is set to "medium" or "maximum".
child lock: "OFF", "4 YEARS", "6 YEARS", "8 YEARS", "10 2. Check lines 11 "Sharpness" and 24 "Noise Figure". In case
YEARS", "12 YEARS", "14 YEARS" or "16 YEARS". This the value of line 11 is 3 or 4 and the value of line 24 is high
is only displayed if child lock is set to "CUSTOM LOCK"(127 or higher), decrease the "Sharpness" value.
?LOCK AFTER. Indicates at what time the child lock is set:
"OFF" or e.g. "18:45" (lock time). This is only displayed if
child lock is set to "CUSTOM LOCK"Picture too dark
?CATEGORY LOCK. Indicates the last status of the EPG 1. Press "MENU", "TV", "PICTURE", "SMART PICTURE". In
theme childlock: "MOVIES", "NEWS", "SHOWS", case the picture improves, increase the "Brightness" or the
"Contrast" value. The new value(s) are automatically
"SPORTS", "CHILDREN", "MUSIC", "CULTURE", or stored (in "personal" pre-set) for all TV channels.
"SERIES". This is only displayed if child lock is set to |