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Symptom
Before requesting repair, check in accordance with the following chart. If the situation cannot be
corrected, then contact your dealer.
Table 11. Symptom
SymptomPossible causeRemedyPage
The main power switch is not
Turn on the main power switch.
The power is notturned on.
8,9
turned on.The power cord isPlug the power cord into an AC
disconnected.power outlet.
Use the projector or remote control
The input is not correctly set.10
transmitter to set.
No video or audio.
No signal input.Connect correctly.7,8
The projector is not correctly
Connect correctly.7,8
connected.
Press VOLUME on the remote
Video is present but
The volume is set to minimum.control or display the menu screen11,15
no audio.
and adjust the volume.
Mute is turned on.Press the MUTEbutton.11
The projector is not correctly
Connect correctly.7,8
connected.
Audio is present butThe brightness adjustment knobSelect BRIGHT with the MENU
12
no video.is rotated fully clockwise.button and the press the button.
The lens cap is still attached.Remove the lens cap.9
Colors are pale andColor density and color
color matching ismatching are not correctlyAdjust the video.12
poor.adjusted.
Brightness and contrast are not
Adjust the video.12
correctly adjusted.
The lamp is nearing the end of
Images are dark.Replace with a new lamp.17
its service life.
WHISPER mode is set.Clear WHISPER mode.15
Focus or H PHASE is out of
Video is blurred.Adjust the focus or H PHASE.9,12
adjustment.
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