WFT1EK_E3.fm Page 33 Tuesday, December 19, 2000 9:52 AM
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If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV
repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconr the nected from the mains outlet, o
TV aerial has problems, you may think there is a problem with the TV itself.
Important:
?This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are
operating a function, read the page(s) for that function carefully, not this troubleshooting guide.
?If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be
repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.
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?Is the mains plug connected to the mains outlet??Have you adjusted BASS or TREBLE properly? If not, follow
the description ?Sound adjustment? on page 19.
?Is the power lamp lit? If not, press the main power button.
?When TV channel reception is poor, it can be hard to hear
1R1R1R1R####SLFWXUHSLFWXUHSLFWXUHSLFWXUH####RURURURU####QRQRQRQR####VRXQGVRXQGVRXQGVRXQGstereo or bilingual sound. In this case, follow the
description ?STEREO / I?II? on page 19 to hear the sound
?Have you chosen a TV channel with very poor reception? Ifmore easily by changing it to a mono sound.
so, the BLUE BACK function will be activated: the entire
screen becomes blue, and the sound is muted. If you still
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want to view the TV channel, follow the description ?BLUE
BACK? on page 22 to try to change the BLUE BACK functionUHPRWHUHPRWHUHPRWHUHPRWH####FRQWUROFRQWUROFRQWUROFRQWURO
setting to OFF.?Have the batteries of the remote control worn out? Follow
?Have you connected headphones to the TV? the description ?Putting batteries into the remote control? on
Connecting headphones to the TV turns off the TV sppaeageke4 andrs. replace them with new batteries.
?Have you attempted to use the remote control from the sides
3RRU3RRU3RRU3RRU####SLFWXUHSLFWXUHSLFWXUHSLFWXUHor rear of the TV or from more than seven metres away from
?If noise (snow) totally block out the picture, ththe TV ? Use ere may be athe remote control in the front of your TV or
problem with the aerial or aerial cable. Check thefrom l folloess thanwing seven metres away.
to try to solve the problem:?When you are viewing a teletext programme, you cannot
- Have the TV and aerial been connected properly?operate the menus. Press the4 butt on to return to the
- Has the aerial cable been damaged?ordinary TV programme, and then try operating the menus.
- Is the aerial pointing in the right directio?n?If the TV will not respond suddenly, press the main power
- Is the aerial itself faulty?button on the TV and turn off the main power. Press the
main power button again to turn on the TV. If the TV returns
?If the TV or aerial suffers interference from other equipment,to a normal state, it is not a failure.
stripes or noise may appear in the picture. Move any
equipment sach as an amplifier, personal computer, or a
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hair drier, that can cause interference away from your TV.
Or try moving the TV. If the aerial suffers interf?When erence the fromSLEEP TIMER function operates, the TV is
a radio tower or high-voltage wire, please contact yoautomaur localtically turned off. If the TV is turned off suddenly, try
dealer.to press the = (standby) button to turn on the TV once
again. If the TV goes back to normal, there is no problem.
?If the TV suffers interference from signals reflecting from
mountains or buildings, double-pictures (ghosting) ?When a WSS sigwillnal is included in the broadcast signal or
occur. Try to change the aerial?s direction or replthe signace it wial frothm an external device, or when the TV is
one with better directionality.receiving a control signal from an external device, the
ZOOM mode will change automatically. When you want to
?Are your COLOUR SYSTEM settings correct? Follow the
description ?COLOUR SYSTEM? on page 18 to try to solvereturn to the previous ZOOM mode, press 5555 buttothen to
choose the ZOOM mode again.
the trouble.
?If you bring a magnetised device such as a speaker near to
?Have the COLOUR and BRIGHT settings been adjustedyour TV, the picture may be warped or unnatural colors now
properly? Follow the description ?Picture adjustment? on
appear at the corners of the screen. In this case, keep the
page 17 to try to adjust them properly.device away from your TV. If speakers cause this to happen,
?Videotaping teletext is not recommended because use magnetic-shielded speakers it mayinstead.
not record correctly.
?The TV may make a crackling sound due to a sudden
?When a white and bright still image (such as a white dchange ress)in temperature. The picture or sound may be nomal.
is displayed on the screen, the white part may look as if it isIf you hear crackling sounds frequently while you are
coloured. This is unavoidable due to the nature of viewthe piing thcturee TV, there may be other causes. As a precaution,
tube itself, and not due to a TV failure. When ask your service technician to the pictureinspect it.
disappears from the screen, the unnatural colours will also
?Touching the screen may cause you to feel a slight electric
disappear.shock due to its static electricity. This is unavoidable due to
the construction of the picture tube. It is not a problem with
the TV. You can rest assured that this static discharge is not
harmful.
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