AV32/28Z10EU / LCT0918-001A-U / English
AV32Z10EU_Eng.book Page 41 Monday, June 4, 2001 6:12 PM
TROUBLESHOOTING
If a problem arises while you are using the TV, please read this ?Troubleshooting? well before you request having the TV
repaired. You may be able to fix it easily by yourself. For example, if the AC plug is disconnected from the AC outlet, or the TV
aerial has problems, you may think there is a problem with the TV itself.
Important:
? This Troubleshooting guide only covers problems whose cause are not easy to determine. If a question arise when you are
operating a function, read the page(s) corresponding to the operation of the function well, not this Troubleshooting guide.
? After you have followed the Troubleshooting description or the operating description of the functions concerned without any
success, remove the AC plug from the AC outlet and request a repair of your TV. Do not attempt to repair the TV by yourself
or remove the rear cover of the TV.
ENGLISH
? When a white and bright still image (such as a white dress)
If you cannot turn on the TV
? Is the AC plug connected to the AC outlet?is displayed on the screen, the white part may look as if it
were coloured. It is a phenomenon unavoidable due to the
? Is the Power lamp lit? If not, press the Main power button.nature of the picture tube itself, and not due to a TV failure.
When the picture disappears from the screen, the
No picture/No soundunnatural colours will also disappear.
? Have you chosen a TV channel whose reception is ? When viewing images from commercially available video
extremely bad? In this case, the BLUE BACK function will software products, or videos from videotapes which have
be activated, the entire screen becomes blue, and the been recorded improperly, the top of the image may be
sound is muted. In spite of this, if you want to view the TV distorted. This is due to the condition of the video signal,
channel, follow the description ?BLUE BACK? on page25 and not because of malfunction.
to try to change the BLUE BACK function setting to OFF.
? Have you connected the headphones to the TV? Poor sound
Connecting the headphones to the TV causes sounds not ? Have you adjusted BASS or TREBLE properly? If not,
to be issued from the TV speakers.
? Have you set the SPEAKER function to OFF? Follow the follow the description ?Sound Adjustment? on page18 to try
to adjust them properly.
description ?SPEAKER? on page18 to confirm the ? When the TV channel reception is poor, it can be hard to
SPEAKER function setting to try to solve the problem.hear the stereo or bilingual sound. In this case, follow the
? If the SYSTEM setting for a TV channel is incorrect, it may
prevent the sound from being issued. Follow the description ?STEREO / I?II? on page18 to hear the sound
more easily by changing it to a mono sound.
description ?EDIT/MANUAL? on page28 to use the
MANUAL function to try to change the SYSTEM setting.
Operation disabled
? Have the batteries of the remote control become
Poor picture
? If noise totally obscures the picture (snow), the aerial or exhausted? Follow the description ?Putting Batteries into
the Remote Control? on page2 and replace them with new
aerial cable may have trouble. Check the following to try to batteries to try to solve the problem.
solve the trouble:? Have you attempted to use the remote control at the sides
Has the TV and aerial been connected properly?
Has the aerial cable been damaged?or rear of the TV or at a location more than seven meters
apart from the TV location? Operate the remote control in
Is the aerial pointed to the right direction?the front of your TV or a location less than seven meters
Is the aerial itself faulty?from your TV to try to solve the problem.
? If the TV or aerial receives interference from the other
devices, stripes or noise may appear in the picture. Move ? When you are viewing a teletext programme, you cannot
operate the menus. Press the b button to return the
such devices as an amplifier, personal computer, or a hair teletext programme to the ordinary TV programme to try
drier that can cause interference away from your TV, or try
changing its location. If the aerial suffers interference from operating the menus.
a radio tower or high-voltage wire, please contact your ? If the TV operation becomes disabled suddenly, press the
Main power button on the TV and turn off the main power.
local dealer.Try to press the Main power button again to turn on the
? If the TV receives interference from signal reflecting from
mountains or building, double-pictures (ghosting) will main power. If the TV returns to a normal state, it is not a
occur. Try to change the aerial?s direction or replace the failure.
? Use the HEADPHONE function to adjust the volume of the
antenna with the one with better directionality.headphones. For details, refer to ?HEADPHONE? on
? Are your COLOUR SYSTEM settings for the TV channels
correct? Follow the description ?COLOUR SYSTEM? on page19.
page17 to try to solve the trouble.
? Has COLOUR or BRIGHT been controlled properly?
Follow the description ?Picture Adjustment? on page15 to
try to adjust them properly.
? Videotaping teletext is not recommended because it may
not record correctly.
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ACEC
